Smash repairs left marks on my forged rim! Should I let them repair it?

[Glocker]

Hey guys, I picked up my car from the smash repairs last week and found that they have 'guttered' my wheel while changing the tyres. They've also left a couple of gashes on the spokes, it's deep enough to see metal! They say bring it back this Thursday and they'll fix and paint it for me...but I'm mistrustful of them, because they usually just work with those guttered shit alloy rims and mine's a two-piece forged Racing Sparco rim. THey are just a normal smash repair shop...should I let them do it? Or is it better I go to a wheel specialist and have them foot the bill?

[BoostnDC2]

Do have any before and after photos?
I would let them try and repair the wheel, and if you are still not satisfied then take it up with the boss. Any damage that they have done will need to be repaired at their expense.

[dougie_504]

So they admitted it? That's good.

All shops have insurance. If they're not able to repair it, or if don't want them to repair it at their shop, they should be obligated to foot the bill for you to have it repaired elsewhere.


I would give them a try, you might be surprised. Often it's the shops I didn't expect that gave me the best results.

Where are you located? I know a place in Melbourne...

[Glocker]

So they admitted it? That's good.

All shops have insurance. If they're not able to repair it, or if don't want them to repair it at their shop, they should be obligated to foot the bill for you to have it repaired elsewhere.


I would give them a try, you might be surprised. Often it's the shops I didn't expect that gave me the best results.

Where are you located? I know a place in Melbourne...

Yeah I took it up with the boss; he didn't speak much English so his wife told me to take it back to them on Thursday and explained it was the tyre changing place that did it...but I saw they had a tyre changing machine in the back along with a balancing machine, so I deduced it was them who did it.

I wouldn't doubt the quality of their repairs (as I'm quite happy with the panel work) but I'm concerned that their methods of repairing normal cast alloy rims won't work with a forged rim?

Oh...and one of the boss' comment is my rim was soft and that's why it got easily damaged when the tyre was removed WTF...it's a forged 2 piece rim!

[funny_nealz]

wheeltech is known to be one of the best get it repaired there and get the bill sent to them haha

[Lazarus]

Probably best to take it back and see what they do with it. Atleast they admitted it makes it goes in your favour.
Then if you're not satisfied, can prob get them or yourself to take the car into a shop you trust and get them to pay the bill?
That way you atleast gave them a chance.

[Banana_hammock]

Repair it at a specialist place and get them to foot the bill. It's only fair. Besides, who knows what else they could have done to the ride

[dougie_504]

Is the rim rashed on the inside? Can you please post up some pictures of the damage?

TyrePower in Hawthorn VIC rashed my Mugen MR5, which was freshly refurb'd and just getting brand new rubber after I imported them from Japan. I feel your pain :(

[Glocker]

No it's rashed on the outside rim. I'll go home and post it up. I dropped off the rim today and stupid me brought the wrong sized spare wheel. Gonna toss it in the bin later. They haven't started on it yet wtf....gonna only be done by tomorrow...the ****s!

[Banana_hammock]

DON'T LET THEM MILK YOU ! you have to play ball with these clowns. Have you tried using your space saver instead of buying a spare wheel?

[Glocker]

DON'T LET THEM MILK YOU ! you have to play ball with these clowns. Have you tried using your space saver instead of buying a spare wheel?

I have a set of steelies that came with the car when I bought them but they are wrapped up so I just grabbed this wheel that I found in the spare wheel wall...Not a space saver for sure!!!
Fuuuuu they've left the painting till this afternoon...I'm only going to pick it up tomorrow!!!

PS: Pics of the wheel rashed

http://img844.imageshack.us/img844/2729/img0512m.jpg (http://imageshack.us/photo/my-images/844/img0512m.jpg/)

Pics of the wheel new:

http://img41.imageshack.us/img41/6513/img0248bm.jpg (http://imageshack.us/photo/my-images/41/img0248bm.jpg/)

[FAITHLESS]

why have they put a weight on the outside of the rim? aren't they supposed to do it on the inside when balancing wheels? i get the feeling they are very amateur at tyre changes and wheel balancing. sounds like they're trying to offload blame too. would never go back there after you're done with this.

[Honda_CRX]

DON'T LET THEM MILK YOU ! you have to play ball with these clowns. Have you tried using your space saver instead of buying a spare wheel?

I 2nd that.. make'em pay

[gen2 CRX]

they shouldn't have used those type of balancing weights on that rim

[androo]

they shouldn't have used those type of balancing weights on that rim
Out of curiousity, why not? Besides being ugly?

[gen2 CRX]

they are ugly and stick on balancing weights could have been used

[Banana_hammock]

Sounds more and more like a backyard job that they're doing. Take a whizz on their service desk for revenge

[Lukey]

why have they put a weight on the outside of the rim? aren't they supposed to do it on the inside when balancing wheels? i get the feeling they are very amateur at tyre changes and wheel balancing. sounds like they're trying to offload blame too. would never go back there after you're done with this.

weights go on inside and as close to outside as possible


they shouldn't have used those type of balancing weights on that rim

why? it has a lip on it so they can be used.

[gee-aye-dee]

because its obviously a nice rim and if you're retarded enough to use a bang on weight on that sort of rim. you shouldnt even be fitting tyres/balancing. it will leave a ****ed up mark when removed

[Glocker]

OK, anyways, I didn't pick it up on Thursday, they had only machined the lip and spokes; then I called them and see if I could pick it up on Friday afternoon...they said they haven't painted it yet...so basically at this point I was asking them how farking long does it take for you to lay a few coats down? I had to make it WTAC on Saturday...but luckily the nice lady receptionist said they open at 9:30am so I can come in and get it put on. Grrrr....

So I rocked up precisely at 9:30am and..............they've actually done an awesome job of it! The boss showed me a few pics of what they did; basically sand the whole wheel back, machined the rim and spokes, then laid down the same shade of black it had. He even showed me that the previous painter of the wheels (it was originally silver) let the paint run and collect on the inside of the spokes. It was a top finish, I couldn't spot a defect anywhere. The wheel had to be balanced then, so I watched the fellow like a hawk and told him NO; I don't want those shitty ass weights on the lip of the rim, so he put them wayyy inside the rim, so it's a bit hard to make out where it is.

Overall it's something the boss/garage tried to make it right, and I'm happy they've came through....

But the problem is......................my other 3 wheels look like shit now in my eyes LOL

[dougie_504]

I had a feeling this would happen. People often underestimate the potential of shops.

Glad you got it all fixed mate. How much for them to do the other three rims? haha

[Lukey]

because its obviously a nice rim and if you're retarded enough to use a bang on weight on that sort of rim. you shouldnt even be fitting tyres/balancing. it will leave a ****ed up mark when removed

its easier and quicker to use those sorts of weights. and why would they really care if they leave marks on your rims?

[FAITHLESS]

wow glad to hear it turned out alright. at least the dude knows about paint.