CRZ rear struts

I have a CRZ 2.5 years old and I enjoy all aspects of driving, petrol economy etc. At 12mth mark the rear hatch would not lift from unlock stage- 3 services later dealer agreed to replace struts- this was a waste of time as no change.
For the first 12 months hatch lifted thru to stand up position with ease. Now because of the weight of the hatch I need to use 2 hands just to get it to raise to stand up position- Honda are "looking into it"-
Has anybody else experienced this problem- if so what was solution- industrial strength struts? taking into consideration the angle and the weight of the hatch?

If it's under warranty, I'd be having very strong words with the dealer.

welcome jennifer

sounds like either struts or the hinge

thanks info- my warranty runs out December so will work on Honda for next 6 months

No problems there - it's been reported during the warranty period, so they have to fix it - even if the problems persist outside the warranty period. Don't let them bully you.