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i have the same problem with the creaking clutch, i love how they ignore it. but be persistent! the euro is a great car minus the bugs. if they still fail to acknowledge contact honda and put some pressure on them, i mean ive tried to be polite and understanding but im not out to make friends and if i have to be wanker to get my car fixed i will.
I took a look today and the excuse that it's the cruise control switch is a crock. The switch does not even touch the pedal assembly immediately after pressing in the clutch pedal and all it can be is the clutch master cylinder, there is nothing else there.
The service manager at my local honda dealer must be smoking pot to have even devised such a BS excuse for the issue.
I'll talk to Honda themselves Monday and see what they say. I'll also mention the BS lies the dealer is telling me.
Mine had a tiny squeak in the clutch. I just mentioned to it to my dealer in passing. Becasue I heard it "can" be a big issue and my car was nearly out of warranty.Brand new clutch master assembly when I picked the car up . Didnt even press the issue.
Piss off that dealer and get a new one for all your business.
Because they did this I bought another 2 year extended warranty of the dealer. And they know I have mods, no issue.
Unfortunately Honda are aware of all issues relating to all defects of the euro. It boils down to warranty wording *If it still works regardless of noises then they are told by Honda australia not too fix it.Quote:
Originally Posted by The X Man
"Isn't it great when things just work, but you will hear noises".
You will hear many excuses as they are told what too say by honda australia regarding all issues. Some advice to you is go back and complain again and again and again, make sure everytime you go back ask for invoice or paperwork with all the problems "listed" no matter if they havn't fixed the problems.
Tell your dealer you aware of all problems related to your car and you are not the only one with these issues. (Do your homework, use the search function and read !!)
Even consider popping into another dealership to see if they can deal with problems, not all dealers are the same as I have learnt. Once you have tried through your dealership then contact Honda australia.
Over time you will be sent a survey make sure you list all complaints you have with dealership and the product you bought off honda, this Honda Aust. can't do anything about because it goes to a third party.
Be persitant.......Hope this helps
Do dealers in Australia honour repairs & fixes documented in TSX TSB's from the USA even though they haven't been acknowledged by Honda Australia?
IS 250. If you are 180cm or more it's difficult to get a comfortable seating position relative to wheel and pedals, No rear leg room, crap boot, centre console is a bulky joke IMOQuote:
Originally Posted by Jaso
Why pay much more for less???
Same car don't see why not......have you found something that relates to your car? It makes it harder for them to bullshit if you have other documentation like tsx tsb's of course but whether they are obliged to fix your car cause you have american tsb's.....hmmmm ????.....alot of the warranty repairs here in Australia are the same as the one's in america.Quote:
Originally Posted by unity
That's the clicking. The creaking is a different issue all together. I went in to get the clicking sorted and came out with the creaking.Quote:
Originally Posted by The X Man
Hi, nothing specific to my car but there are lots of TSBs posted on the internet. I posted this one a few weeks ago which has a fix for rattling front windowsQuote:
Originally Posted by LXRY
http://www.in.honda.com/Rjanisis/pubs/SN/b080200.PDF
But totally agree with you that it gives you some ammunition when you have to raise an issue with the service guys.
If anyone has the front window rattles take in this TSB and see if the dealer honours it.
Do you go back again? The clicking is very inconsistent and comes and goes all the time.Quote:
Originally Posted by power_of_dreams
Anyone got a rattle between the roof lining and front airbag covers? Sounds like a loose wire on both sides near your head?
I must say that after reading this thread I am not suprised by any of it at all. My Local dealer is nothing short of shocking. I drive to Brisbane to get my Euro serviced now as the Gold Coast dealer is a joke..... Where to begin.....
It took them 3 goes to finally admit that they had to replace the clutch master cylinder. I just kept on taking it back. They must realise that this takes valuable time out of people's days. It is not easy to get time off work to take your car in on a weekday.
I had a noise in the clutch every now and then. I complained about it, but I have to admit that intermittant noises are very hard to find. Anyway, as soon as it ran out of warranty (of course), it got worse. They diagnosed it as a noisy spigot bearing. I said that it was reported whilist still in warranty and it had been documented a couple of times. The service manager said "too bad it is out of warranty and there is nothing that I can do". After many complaints I gave up. It cost me $1300 to get fixed (I did get the clutch replaced while the box was out as it was about half worn). The dealer in Brisbane (Austral) said that it still should have been fixed (even though out of warranty) as it is not a common problem, but one that is well documented. The fact that I complained about it (starting at 50k) meant that it still should have been covered under warranty.
The same dealer serviced my car, charged me for wheel balancing, but didn't do it. How do I know this you ask? Well they rotated the tyres and when I got the car back, at 100klm/hr the steering wheel shook so bad I had to sit on 90 on the M1. People giving you dirty looks all the time is not good. I took it back the next morning and I sat there for almost 3 hours. After an hour and a half I asked what the hell was going on. They said that their balancing machine had broken down and that the car had been sent away to get done. I suggested to the Service Manager that maybe the machine was broken the day before. He strenuously denied it. What did he take me for.
There were other problems but my blood is starting to boil just thinking about it so I won't bore anyone with them.
The general quality of their servicing is poor (Gold Coast Honda dealers) and their customer relations are pathetic.
I have now bought a 2008 Mazda 6 wagon and the dealer is amazing. The rear tail ight fogged up a couple of times (it doesn't do it now) but they are replacing the light anyway, no questions asked.
I love my Euro and I would have bought a new one but I was fed up with driving to Brissie to get it serviced as the Gold Coast dealers weren't getting any more of my hard earned. So I changed brands and bought a Mazda, very dissapointing to have to do so.
At the end of the day, it all comes down to the individual dealers. If you get a good one then you are very lucky. If you get a shocker then the whole experience of owning a new car (no matter what make) is a bit of a downer. I am convinced that Honda make a good car, actually, a very good car but they are severely let down by individual dealers. I did not buy another Honda based solely on my experiences with the Gold Coast dealer. This is a shame. I hope that Honda do something about it.
To all the Euro owners, you are lucky, they are a beaut car to drive.
It's not only your dealer this is wide spread through all dealers, Honda is lacking in the 'after sales dept'. It's a shame but we'll see alot more cases like yours, jumping off the band wagon.....good luck ;)Quote:
Originally Posted by ticklenow1