Honda Australia contact required / Accord Euro defects

dont think none of us is sayin dealerships are evil or reapin money from us. think about it, their atitude towards the whole incident + customer doesnt tally up. hidden car in the dark, saying its all good? mate u wouldnt be happy if you were in H.T's shoes. YES dealerships have cars with defects on paint. they normally do everything to get rid of em before sale, with H.T's case that clearly hasnt happened. I and many others would do the best to get what we paid for, unless you are plucking money from a tree which wouldnt really be the case.

you try getting any kinda mark out of nighthawk black or crystal black and tell me how you go?

OP should do as the dealer suggested and speak to customer relations. usually when customers have a bitch to them they get what they want as long as they are reasonable

panda,

Dealers make a decent profit on cars, how else could they sustain being in business? Would you be in business if you were not making enough profit? Usually when cars are discounted the Manufacturer wears it, for example we were looking at purchasing a new Commodore before we purchased the Euro, a couple of months ago a SS was in the late forties to early fifties mark driveaway, up until about last month you could pick one up for $39,990 driveaway, it was close to a $10K discount, and it wasn't on one car it was on all SS's sold, the dealerships advised that they still made there regular profits and that the manufacturer wore the loss in profit...

After speaking with some friends over the weekend, I am going to just put everything in writing over the course of next week and send it on to the dealership and HA, that way it is documented as phone conversations are easily mis construed.

Will report on any progress during the course of the week.

Well, over a month and it hasn't progressed any further.

I have just been given the run around and now the car is pinging...

mate pick a different colour, the nighthawk black although looks good for about a day if detailed by a pro, after that as soon as the sun warms up the paint it seems to flex/expand/etc and the swirls eventually come back, sometimes worse than before.

If you want swirls go balck, no matter what you do you will always have them apart from that day or so after being pro detailed (by pro don't mean your average car wash)

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Originally Posted by panda[cRx]

u should have choosen another colour. even if it wasnt swirled or marked when u bought it it would be soon after. black shows EVERYTHING

gtfo they weren't preying on him because he needed the car. they would have done the best they could with what they were given. cars get marks of them all the time before they even get to dealers. they were probably doin the best they could with what they had.

lol @ people that think dealerships are all EVIL and making a gazillion dollars out of every car sale

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That is not the point Panda, my brother in law sells Hondas and there is no chance that his dealership would sell something with swirl marks all over it, it's plain rude and bad business practice to even entice someone into buying a 'new' car of that standard. Also, even if you did sign O.P, since the dealer was obviously rushing you into the sale for obvious reasons, you would most likely be able to take them to court, but thats another story.

Don't sign till you are 100% happy. End.

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Originally Posted by EGB18CT

mate pick a different colour, the nighthawk black although looks good for about a day if detailed by a pro, after that as soon as the sun warms up the paint it seems to flex/expand/etc and the swirls eventually come back, sometimes worse than before.

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What i dont understand is how the 'swirls' got there in the 1st place. My black ek is 10 years old and there are no 'swirls' in the paint and i wouldnt expect any to be.

swirls to what extent? It could be just the polishing from factory, any pics?
having owned a black car its impossible to keep it mint unless you dont intend to drive it. in direct sunlight every little imperfection will show up on black even if polished/wax.
Im picky about imperfections to, thats why I bought a silver car. although black is nice it required washing 2 times a week, where as silver or any light colour looks clean even after a month.

Absolutely no excusses for dealer behaving deceptively, but.....

Mate that worked in a Honda dealership said that the high gloss black is a nightmare for delivery. He said they basically didn't wash or touch the car uneccessarily, except for taking off the panels protective 'wrap'.
Pretty much the first time you wipe it in any way you will leave swirls if you look carefully in the right light.

Black is for show cars that are constantly detailed or for everyday use if you can live with the swirls.

P.S.

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Originally Posted by simonnowis

thats why I bought a silver car........ where as silver or any light colour looks clean even after a month.

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Me too.... Good wash and coat of wax and the silver looks reasonable most of the time. Even better after it's rained!
Haven't washed it in a year and a half with water restrictions in Melb. Too busy (or lazy) to go commercial car wash and it looks OK.