40,000km service....not happy, but now even.

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15-05-2007, 01:45 PM
Spicey

I cant believe how you guys aren't being notified if any extra work is being done! I definatly wouldn't pay for any repairs that weren't authorized/quoted!

Spose I never have to worry about that though, I don't let anyone else touch my bikes/cars unless its warranty work!
15-05-2007, 02:04 PM
panda[cRx]

Quote:

Originally Posted by Slugoid

- $266 labour for what just seems to be an oil change and lots of checks, and topping up my washer fluid (wow thanks!). Usually a normal service cost around $180-220 for the same treatment (oil, filter, washer).

as stated the tappets are done which takes a fair while on the euro's (compared to say an ek civic). as small as the service looks in the book it does take a while. the book service time is 2.1hr but usually takes longer than what is listed in the book as most dealers do more than what is in the book on larger services anyway (ie. transmission service)
but yeah that sounds like a standard rate for a dealer/high end workshop.

Quote:

Originally Posted by Slugoid

- $160 (labour!) for a....fuel injection clean? Car only has 36,000km and purchased in Dec 2003. Been using 98RON 99% of the time. They claim that my car has carbon build-up in the rail. On the phone I asked if the fuel filter was going to be changed too and they said yes, but when I looked at the list it wasn't even listed....so I gather that they didn't change that.

imo $160 is a lil much for a fuel injection service but yeah they are recommened from anywhere from about 30-35k onwards.
and they aren't the cheap additives u just pour in the tank at the servo, they actually do work.

fuel filter is changed at 80k
http://img153.imageshack.us/img153/8...o40ktd7.th.jpg

Quote:

Originally Posted by Slugoid

- Changed my air filter when half of it's life it was using a K&N panel filter, which I later sold. I ask why they changed my fairly new filter and they said all this random BS that I can't be bothered arguing about. So they pretty much changed my filter without inspecting it cos "it was a 40,000km service".

did YOU actually look at the oem filter? it may very well have required replacement. if you were unhappy with it being replaced you should have asked them to show you the old filter and justify it (complaining on an internet forum later will get you nowhere)

Quote:

Originally Posted by Slugoid

- Supposedly "fixed" my headlight cos it had moisture build-up. It was no cost but when I got it back the moisture was still there :thumbdwn: . Gonna wait a few days and see what happens.

the 5HL campaign is revised headlamp lens clips which hold the lens on tighter, preventing moisture getting in (condensation)

if you have any moisture in there is should dry in a few days at most.

havent hat any complaints of condensation in vehicles with revised clips

Quote:

Originally Posted by Slugoid

Other than that $220 for my rear brake pad (inc labour) I can accept, cos pads cost $146.

pretty standard price right there, not much dealer can do about part pricing.

Quote:

Originally Posted by Slugoid

Since warranty for the Euro is already up, does anyone know good places around SE Melbourne what I can take it for a service? Else I'll be doing my own servicing rather than being robbed in broad daylight and shafted up the ass at the same time...

travis honda in frankston
9786-1022

Quote:

Originally Posted by Spicey

The injector service Slugoid would have been offered would have been like a Wynns RCP (Remote Control Purge) or something similar. We recommend them at around 40,000-50,000kms at a price of $159. Believe it or not, it does work and is especially helpful on higher mileage vehicles. It is done by a machine being hooked up to the fuel rail and the cars normal fuel pump is disabled. Then your engine runs on a special "injector cleaning" fluid supplied by the machine hooked up to the fuel rail. It not only cleans your injectors but also fuel rail, inlet runners, valves and combustion chambers.

agreed, we do the same treatment at work...... but $159 u gotta be kidding :confused:

Quote:

Originally Posted by tknova

I think it's a stupid upsale to try and change the pads on a 40,000km service

I had my old 05 honda for a 40,000km service and honda told me that i only had 2 or 3k left in the rear pads

I told them not to do it as i would change them myself

I went to change the rear pads and supprise supprise, They had atleast 10k or 15k left!

I've spoken to some other honda owners and they told me that on there 40,000km service Honda have always tried to do the same thing and say your pads are on the way.

in many cases euro pads are on the way out. usually they will only report them if they are likely to need replacement prior to their next service.
they are also moreso on the cautious side of things coz if someones pads run out they'll be like "why didn't u tell me?"

Quote:

Originally Posted by Rice_4_life

lol, well amazingly I've seen a jazz hit metal at only 19,xxxkm owner must have been riding the brakes hard. I tend to bend the wear indicator a bit back to give more mileage out of them, cos if you've ever seen one the indicator are pretty far in, only for my car god knows how many idiots think the unusual squealing was "normal"

have seen a nutter kill their pads in 12k on a jazz -__-
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when you take your car in for service ask for a service cost estimation and ask them to call you prior to carrying out any work. that was if they carry out any unauthorised work it's on them and you have a right to refuse to pay for it imo. most quotes are ranged (ie not exact figure) to allow for things such at wiper blade replacement if required, puncture repairs etc etc
15-05-2007, 02:16 PM
tron07

I prefer to wait and see my car get serviced.... take a day off to do so...
15-05-2007, 02:19 PM
Spicey

Quote:

Originally Posted by panda[cRx]

agreed, we do the same treatment at work...... but $159 u gotta be kidding :confused:

Fraid not, we do have a special sometimes for $129 though! ;)
29-05-2007, 06:30 PM
Slugoid

Anyway, just a quick update to the headlights.

I waited at least 2 weeks and the moisture in the headlight still hasn't disappeared. Car is always parked in garage so there is plenty of time for the moisture to dry up. So I rang up the dealers and they said they will order two brand new headlights for us as a "gesture of good will". At no cost! Parts and labour! Last week, the parts arrived and we were booked in today to get the headlights replaced. Came back with two spanking new headlights and of course, no more moisture :) .

So overall I'm very happy with their service. Original headlights were a bit scratched over the past three years, so the new headlights were just what I wanted. Brand new 'eyes' and they really do sparkle :D.
29-05-2007, 06:55 PM
aaronng

Quote:

Originally Posted by Slugoid

Anyway, just a quick update to the headlights.

I waited at least 2 weeks and the moisture in the headlight still hasn't disappeared. Car is always parked in garage so there is plenty of time for the moisture to dry up. So I rang up the dealers and they said they will order two brand new headlights for us as a "gesture of good will". At no cost! Parts and labour! Last week, the parts arrived and we were booked in today to get the headlights replaced. Came back with two spanking new headlights and of course, no more moisture :) .

So overall I'm very happy with their service. Original headlights were a bit scratched over the past three years, so the new headlights were just what I wanted. Brand new 'eyes' and they really do sparkle :D.

They usually give you a survey form after servicing/warranty repair, so remember to give them shining praise on the headlight replacement, so that they will be more ready to do so in the future for other owners
30-05-2007, 07:29 PM
tknova

That's fair enough, they should let me know if my pads may not make it to the next service as. But i was told by the dealer that they were gone and needed replacing pretty much asap as they only had 2,000km left when they had 10,000 or 15,000 left.
15-01-2009, 02:22 PM
power_of_dreams

bump up.
anybody had their 40k recently?

I should be hitting it in another month or so, so time to look around.
I'm looking at doing it by the book minus air filter, motor oil and washer top up
What should I be paying before I start asking for quotes?
15-01-2009, 03:45 PM
tron07

in 5-6 month's time
15-01-2009, 06:16 PM
MSKYO

Had my 40k done 6 months ago at Garry and Warren Smith Honda in Oakleigh (Melbourne) and paid $450 plus rear brake pads. Don't know if they were dodging me on that one but the car does mostly suburban and city travel so I figured it was about right.

Recently I noticed some squeaking come from the rear brakes so today I took the car to CRS Automotive a specialist Honda workshop (enough of the dealers for me now) for the 50k service and as I found out a matter of hours ago, the dealership had not reassembled the piston on the rear caliper correctly at the 40k service.... I know I didn't pay that much money for shoddy work

Anyway I think I'll be taking the car to CRS for future services. Seems like they have done a good job, reasonable pricing and Carl, the bloke who runs the joint really knows his Hondas
15-01-2009, 06:55 PM
unity

Quote:

Originally Posted by MSKYO

Had my 40k done 6 months ago at Garry and Warren Smith Honda in Oakleigh (Melbourne) and paid $450 plus rear brake pads. Don't know if they were dodging me on that one but the car does mostly suburban and city travel so I figured it was about right.

Recently I noticed some squeaking come from the rear brakes so today I took the car to CRS Automotive a specialist Honda workshop (enough of the dealers for me now) for the 50k service and as I found out a matter of hours ago, the dealership had not reassembled the piston on the rear caliper correctly at the 40k service.... I know I didn't pay that much money for shoddy work

Anyway I think I'll be taking the car to CRS for future services. Seems like they have done a good job, reasonable pricing and Carl, the bloke who runs the joint really knows his Hondas

I too have been using GWS to service both my cars. This sort of story really scares me.
15-01-2009, 08:23 PM
tony1234

Quote:

Originally Posted by power_of_dreams

bump up.
anybody had their 40k recently?

I should be hitting it in another month or so, so time to look around.
I'm looking at doing it by the book minus air filter, motor oil and washer top up
What should I be paying before I start asking for quotes?

I had my 40k service done in June 08.paid $228.80.This didn't inc.air filter(i have K&N)or oil(i supply my own).Included.Inspected valve clearances(didn't adjust)and bled brakes and replaced brake fluid and all the other things that are part of the 40K service.

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