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Quote:
Originally Posted by Chris_typer
Got a frd who bought a VTI jazz 2-3 years ago, she also gots some minor problems wiv her brand new car, and have gone back to the dealers for part replacement.
So there are possiblities for brand new cars to be faults, sometimes it depends on your luckiness.
Thats true...lets just hope they can mend this problem quite quickly as apart from that I haven't seen any other problems with the car.Quote:
Originally Posted by GupZ
Just got a call back from Honda customer service
they advise that anyone who has had a problem
bring the car back to the dealer to get it checked out and verified
and Insist that the dealers raise a 'Quality Report'
he told me that he hasnt received enough of these reports to warant a fix.
I believe there was a way to bring out the problem on the CTR forum?
"You can actually make the gear do standing still with the engine off, the technician at my Honda dealer actually found this out. if you keep going in and out of 3rd lifting the clutch now and then the problem is bound to happen in like 1 out 10 tries."
sure, i can accept new cars will have problems, but having problems with minor things compared to having this gearbox problem is rather different won't you say?Quote:
Originally Posted by Chris_typer
this is a serious problem as far as i'm concerned. And Honda pride themselves on their manual gearbox...:(
I received the call back from customer service yesterday and the representative too insisted that I return to my dealer to verify the problem and if the problem is found a report can be lodged. I explained about the situation in the UK, with Honda UK acknowledging the problem and that a fix was being released mid August, and then insisted that the representative contact Honda UK to find out the exact situation for me...
My words included ''I am very surprised that no one at Honda Australia is aware of this" and "Just taking my car to my dealer is not a good enough solution, can you contact Honda UK for me?"
So the representative will be contacting me again tomorrow (hopefully) with more information.
Hope you can get it fixed buddy...hasn't happened to mine yet and hope it never does..but hopefully Honda can do something for you, there usually pretty good.Quote:
Originally Posted by Wazza
DC5R had a similar problem with their 2nd gear.Quote:
Originally Posted by Limbo
Give it time, as these cars a really new in Aus. Only a small portion of the people that actually have the problem would have written in with regards to to the issue.
How many people here have now reported the problem to Honda Australia?
u should be able to find the honda service bulletin on the net.. from honda.
print it out if one exist and go WTF.. u dont know jack shit, i want a new car
Well I called Honda Australia this week on the 3rd Gear issue - was told they didnt have any details on it. Besides the car Spec was different from UK or other countries - So that basically put an end to any further assistance from them, take it to the dealer to look at....been there done that.....
Is there a Specific tech Bulletin on this in the UK ?
Just a question - I cant recreate the issue by parking up and just throwing in 3rd gear .....seems to occur more in the high rev bound, doesent engage properly and your end up grinding and looking stupid.
My car went into the dealer today for its 1000km service with the objective of recreating the third gear problem. After half an hour of the service advisor trying to recreate the problem with me in the car we gave up and headed back to the dealership. So at this stage my case has been reported to Honda's Tech Department who are only acknowledging that a few phone calls have been received about the issue, but no issue has physically been recorded. My only comfort came when the service advisor assurred me that when Honda UK release the ''fix pack'' and if in turn it becomes available in Australia that they will fix my car by taking my word for it, and will not actually have to witness the problem for themselves.