Originally Posted by
OranparkAddict
Ok, I think the most alarming thing is that NO official documentation to euro owners has been made from Honda Australia. Dealers have no idea what is going on and are just telling us different things.
Parents Euro was in the dealership yesterday getting the handbrake replaced. Anyway dealer told us the third story of a fix is on the way and we will notify you to bring your car in.
The car has 21000k's on it and when we first took it back to the dealer they said the fuel octane wasnt good enough. It was being filled up with shell v-power and we took it back and said we did, we do and we will fill it up with PULP. It took a long conversation for them to then tell us it was a problem and wont affect the engine. Still haven't received any writing fom dealer or HONDA OZ about the issue.
Between having problems including often having a random jerk at take off, handbrake replaced, rattling rear parcel shelf, windscreen rattle, seat memory failing and pinging honda has basically done nothing. The pinging is a rather embarrasing sound on a 'high performance' 148kw naturally aspirated 'luxury' car.
BTW we purchased the car in june last year,reported the 'pinging' to the dealer in July at first service. I can personally tell you that Honda has known about the problem since July last year. I understand that it takes time to engineer and rectify the issue but with no guidance from Honda what is everyone supposes to do and think.
The dealer the car was purchased fro,m in a South Western Sydney area,(that is specific enough) has been incompetent, Bull#hitting there way through problems and just in general lousy. It took them roughly 3-5 months to order a new handbrake assembly. As they had to get it from Japan.... SURE
Also, there is a rattle on the front central cup holder when it is open. Apart from this and the odd 200kg of extra weight compared to its main competitior i like the car.
Its not making a very good reputation for a company that is so assuring of their quality product. This can equal a resale problem.
When issues like this happend to Subaru and some other car company(i cant remember), they stopped production till they fixed the problem, in this case we are under the impression nothing is happening and no one cares. Improve your act on this issue honda.