I wouldn't have given it back as well but they insisted that "my" car was ready and I didn't want to get into another legal battle over a crappy Jazz GLi (YES! they lent me a Jazz - OH the insult!) so I just returned it to them.
Printable View
Looks like to me that they're calling all the shots, which means you wont get the outcome you're looking for.
Man a professional detailer would have been able to fix it for less than 350.
All this headache, is it worth it ?
Sorry to hear about your misfortune with your Euro, we are going through a similar experience.
Not sure if I posted it in the right section.
http://www.ozhonda.com/forum/showthread.php?t=107351
Good luck getting Honda Australia to do anything for you. They too are money hungry pigs like most of the dealers.
It's just a shame there are no lemon laws or other governing laws that protect the buyers of motor cars these days. The dealers all know what they can get away with and exploit this to the tenths degree.
That said i had a swag of issues with my new Euro when i bought it last year and it took a lot of perseverance and pressure to get it all sorted. The dealer is now ultra responsive and more then eager to help out with any issues i have with my car which is very good.