Spark plugs are mentioned in the body of text in the mech's report...but you're right...it isn't mentioned in the list of parts with a $ value to it.
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Spark plugs are mentioned in the body of text in the mech's report...but you're right...it isn't mentioned in the list of parts with a $ value to it.
okay, it is clocked time, but servicing is usually a set price.
lets say for example, dealer charged $100 an hour.
service advisor will ask, how long will it take to change the pads? mechanic says 30mins, then they will tell the cusomter it's $50 to fit it.
get what i mean?
depending on the system they use, the job has "lines" each line is a job eg: line 1 is brake pads
line 2 is 80k service
line 3 is balancing tyres
they will clock on to line 1 when they start on the job, and then clock off when they finish.
i'm pretty sure they can go back and see what lines they have.
ok so Alpine can't really question the labour if logged time (unless he did not approve the BMC overhaul etc)
Why do you think the plugs are not itemised as a consumable? Is it possible they were not changed?
Oh hell no....I hope that isn't the case too!!! What kind of service might I have received here?! :~(
The thing is, I can't even check if any of this stuff is new or not so how would I know if it was changed!
don't jump to conclusions yet.
IF the service department supply thier own plugs, then it won't be on that list.
that list of parts and part numbers, are from the parts department.
So where would the cost of new plugs be included in that list? I'm sure it would be worth more than what's quoted in "miscellanous"...($15)
plugs are quite cheap
for your car, it's probably only 3.50 each or so
I certainly did not approve any BMC overhaul, nor did they advise it was done as part of the service even though I specifically asked them about it before the service.Quote:
Originally Posted by yfin
Well you have an interesting phone call to make tomorrow - charged for 2 airfilters and a BMC overhaul.Quote:
Originally Posted by Alpine
We should get destrukshn to scrutinise every Honda service :D. lol
lol, well.. only if i have to.
lol.
Yes...it would seem there is alot to be answered for by this mob. They're really let me down this time and if all of this turns out to be incorrectly charged, it is completely unacceptable from this Honda dealer.
Well, I'm off to bed. All this excitement has exhausted me. I'll post up what happened after I talk to them tomorrow. Thanks again for all your advice and help, guys. It was a great help.
no problems dude. please do tell us.
lol
=)