Just realised that we could make some money from selling our euro... Have u seen how much they sold 2008 std auto now? $32k with 12k kms on it!!! thats how much I paid when I bought mine!!!!
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Just realised that we could make some money from selling our euro... Have u seen how much they sold 2008 std auto now? $32k with 12k kms on it!!! thats how much I paid when I bought mine!!!!
yea the trade in i got i nearly dropped my jaw to the ground, wasn't expecting so much. I think cause Honda have increased their prices and they got factored in. PM if u want to see how much i got for it.
Im glad they didnt take it for the test drive so they couldnt hear the pinging :)
Heard from the dealer that 2010 model / 2009 build will not have the pinging problem. They have delivered at least 13 in July, none have any problem. Also, they mentioned that a campaign is being carried out to fix the pinging problem for existing CU2 owner. (Is a one by one phone call by dealer)
Will wait and see... update you guys when I get my 2010 model in few weeks time.
Forgiv me because I may have missed something, but if I order a new Euro right now isnt the model that I get an MY09 being model year 2009? How do you order a new one and get it in say 4 weeks and its a 2010 model? Interested because I am about to sign up.
Cheers
hope u can read it
Sorry to say, I wouldn't part with my CU2 for anything...... pinging or not. it is the perfect size, very economical, fit & finish is world class. Actually I think it is perfect except for 1 small problem which hopefully will be resolved soon.
im embrassed to say that i dont know how to drive manual, but im taking some lessons asap lol
the ralliart wasnt that great, the evo x on the other hand.... hot hot HOT
I have just received a call from my dealer, the car is booked in for a software update next Monday. I will let you know the result after several days to see if it has rectified the problem.
Please note this has been achieved without contacting Honda Australia, without a technician inspecting or test driving the car. Instead it has resulted from verbal discussions only.
The dealers have a register. They will do a fuel check and check the clamps on the fuel lines and drive it and if it pings they will stick you on a register to have it fixed with an ECU flash and new more responsive knock sensor...hot off the press...
Cheers
Will do mate, just give me a week or so & i will know if it does the job.
Ozscott, I am on good terms with my Dealer, being a licensed mechanic they take my word on problems (a big advantage I have over most on this forum). I know they wont be test driving the car before the update is completed (no one drives my car except me) as they have asked me to take the service manager for a drive after it is completed. I have just the road to test it on as well.
Good stuff Buddah - it is very good to see that they are fixing the (fairly isolated really) problems. They did some with new knock sensors recently and were happy with the results and the cars are being done one a first in first served basis normally. I just bought a new auto today so im stoked that they are acting like what Honda has always been renowned for...quality.
Cheers
To be honest, the knock sensor part has me stumped. When i inquired about the knock sensor they knew nothing about it, according to their bulletin which I read it is strictly a software update. Be assured I will be in the workshop with eyes wide open while the update is being done.
They did some vehicles with just a software update - some successful some not so...so now its both software and knock sensors...knock sensors are due very soon - dealers dont have them yet.
Cheers
The mate of mine who is a service manager in QLD gave me that info - big and long term dealer so in south east Qld at least they dont; I dont doubt other states might have them.
Cheers
Well.
Got a changed over price but couldn't go through with it...looking at what's available in the market just made me relise how good the Euro really is. :)
Hurry up Honda and fix the ping!!!
I totally agree with you Joystick, in my opinion there is nothing that comes close to matching the euro if your looking for a medium size 4 cylinder sedan. In that statement I include the Audi A4, BMW 3 series 4 cyl & other medium sized European sedans. You could consider the IS 25o lexus, but it is a smaller car with a premium price. That's just a personal opinion.
I couldnt agree more with Buddah...I have driven 2 of those he mentions of the european and as an overall package irrespective of price they dont compare. I think as a standout the interior and comfort of the Honda just kills everyone.
Cheers
Well hello again everybody,
My parents Euro is now 12 month old and with 29000kms on it. Ok the problem is the pining(mainly) and it has really gone downhill in the last month. You can hear it all through out the rev range and especially when it's cold. So my dad has spoken to Honda Aus on several occasions and 'the knock sensors will be in the country soon'. Dealer is even worse. Pinging is to the extent where we would try and sell the car, but hang on you cant sell it privately and dealer doesnt want it unless your buying another one(which we are not). A pickle? Yes certainly. Other problems include the parcel shelf rattling, cup holder cover rattling when open and handbreak.
Still no documentation from Honda about the issue. I think they are waiting for warranty to run out on all cars. It's time we went to the department of fair trading. How are all the other pining euros on here and what have you heard. They obviously do not have a solution.
Should you get 'post ignition combustion noise' in a car that's >$45000??
I doubt that they are waiting for the warranty to expire. If it was there within the warranty period expiry would hardly help them. Anyway a bloke I trust in a service centre has kept me up to date with progress and they are close to fixing cars but its take a lot of development and testing and hence the delay.
Cheers
Hey jbowly,
saw your letter in wheels, how's your case going?
Any complaint made within the warranty period is valid until rectified, regardless of whether warranty has expired or not. I have seen an issue on a German car with a known problem where repairs were carried out after 6 years.
I had the software update done on my car this morning, so I will let you know after several days if it has made any difference. I was also notified that I would be receiving an updated knock sensor as soon as 1 becomes available.
Well... Any updates?
My car is shitting me with the pinging...
2 more days and the pinging is gone. my euro has really deteriorated with the pinging, its more louder and more consistent now
can't belive this is still going on............just as well our buy didn't go through for now.
hope it's fixed soonies.
I have just bought one - ordered a newie...confident I am that 1. its a very small no' of vehicles and 2. Honda will fix those that are problematic...this isnt Ford/Holden.
Cheers
As the day turned out I did a lot of driving so I can give an update, although I would prefer more time before I make a firm decision on the outcome.
After the Software update I did a little over 70km of local driving, including a few trips up a steep hill where it would always ping.
Due to an unforeseen incident last night I was called away, so filled up with fuel & went for a drive to Hervey Bay area, a round trip of 460km of which approximately 200km is what I would call hilly roads with some long second & 3rd gear climbs. The whole trip was with cruise control set at about 103kph except for a few towns i went through, so it wasn't what I would call an economy drive. Trip Computer for that 460km is reading 6.1L/100km, so the software update has no effect at all on economy.
Overall, I have done about 530km today & I have not heard the pinging noise once. Hopefully it stays that way, but i will reserve my final judgment for a few weeks.
Just confirmed today that my car has the pinging problem. Asked the dealership about any fixes and they told me that they will report it to Honda and wait and see. Not happy at all does anyone have advise on the matter?
Thanks Monza121
I think mate the advice is as per the above thread...
Cheers
Advice?
Short shift so that you cant hear the pinging as bad.:p
Just out of curiosity (mums car is auto) are the manuals 'pinging' and how bad.
Check out this thread for more info: http://www.ozhonda.com/forum/showthread.php?t=107974
Hi buddah51au
How and where did you get the software update ?
Cheers
I think it might be something to do with ECU program tweaks to the fuel trims and ignition timings under certain engine conditions that caused the sound.
Updated knock sensor will likely improve the ability of the engine management to determine when those conditions occur and avoid it.
- HZ
No post since August 13 is this correct or has the site been stopped????
Take the number of Euros sold and then work out how many have pinging type sound issues...small percentage and most have probably posted on this site so we cant expect too many more posts!
Cheers
51 pages so far.
I believe now that the fix is being released, albeit slowly at first, that this problem will be history is several months if it is as successful on all cars as it has been on mine. While i do agree it has taken longer to solve than most of us would like, these things do take time to solve properly. The great news is that it has no effect on the drive ability, performance or economy of the car.
Yes, there has been 51 pages on this subject, but if we look into it further those 51 pages have been made up with postings from 94 Ozhonda members & if we break it down even further, postings directly relating to the pinging issue would max out at approximately 60% in total. The remainder are on slightly different subjects or members just asking questions. I would also suggest that a percentage of those 94 contributors don't own a cu2 (moderators excepted) & are trying to compare their CL9 to the CU2. That is like comparing apples with bananas. So in reality it makes no difference if there are 5 pages or 5,000 pages on a given subject, it is what is in the content of those pages that is relevant.
I have now done about 2000km since the software update & couldn't be happier with the result. What difference the knock Sensor will make when it becomes available is yet to be seen. In saying that, i do think i heard an ever so slight ping for about 2 seconds the other day, (it was on a steep 2nd gear climb with A/C on) but it was so brief & minor I can't be absolutely certain about it.
um...i dunt think u should worry about the pinging noise all new euros have it...atleast most.
My euro is now 20000K and the pinging stopped. It usually stops at around 15000K.
The service manager at my local dealer said that all CU2's ping but most owners don't notice and that they will only fix the cars whose owners complain about the pinging. So, if you buy a second hand CU2, make sure you check that it's been de-pinged as it would be likely that it won't have been.
I just phoned my dealer to book in for 12 mth service and asked to have the fix done at the same time.
They told me the car needed to be tested first and then booked with Honda Australia. So don't expect it to happen as a matter of course during servicing.
That is a totally different experience to what I had Sludge. I don't know weather it comes down to the dealership, or the people working there.
In my case the vehicle was never checked, test driven or to my knowledge reported to Honda, they just took me at my word without any questions except asking what fuel I used. (I must add that my car only ever went back for the first service, i have done the rest). I was told that as soon as the upgrade was ready they would ring me & arrange a time for the upgrade to be carried out.
As it turned out, that is exactly what happened, I received a phone call on a Friday asking me to have my car there first thing the following Monday for the Software upgrade, which is what happened. As for the replacement knock sensor I have to wait for 1 to become available, but I am not worried as the software update has cured the problem (2000km traveled with no further sign of the problem).
On a side note they said they will be doing the software update on every CU2 auto that comes in for service, weather a complaint has been made or not. My understanding is the knock sensor will only be fitted to cars where a complaint has been made. At least that is the case with my dealership.
I have no answer on that Steve so can't give you honest advice. I can only suggest you take it up with your dealer, however it appears different dealers are taking varying approaches to the problem. Each Dealer would have the same TSB, so they should therefore be doing the same update for each & every customer.
My personal view is that the same engine is fitted to both Manual & Auto CU2's, so any given problem would be the same on both models. But in saying that, after following this forum since the beginning it appears to be less of a problem on manuals than Auto's, why that is I have no idea.
[QUOTE=Sludge;2429931]Hmm, interesting. He did say something to me about testing the fuel and I think he said the colour (of the fuel), but I had switched off at that stage.[/QUO
What can i say Sludge ....... fancy a 16 hour drive? I think i could arrange the software update, but no news on knock sensor.
I think I might have posted on here somewhere that I know from my mate the service manager that they will log the complaint on the register after test drive, check of fuel, and check of fuel line hose clamps. And when its your turn and the parts are in they will do the job. Budda's eg is therefore probably a rare one, but welcome no doubt.
Cheers
PS. I dont see the drive and testing as a particular imposition - my new one gives off the odd ping so I am happy for my mate to do the testing to comply with what HA want.
I would like to think it is more to do about having a good relationship with my dealer who also understands my many years experience in the motor trade to the point that if a say there is a problem or something is not right they take me at my word without the need to get a workshop technician involved.
Granted, it is a great position to be in as I am taken at my word, but i also believe that in the initial stages they did do a ring around to check on my experience & qualifications.
Lately it has even got to the stage where they have potential new car buyers contacting me for advice on different matters. Like everything advice is free, some listen and some don't.
Of those that don't listen, 1 day i might relate the long story of an elderly family member who ignored advice & wasted around 70k on cars in 1 year - nice to have a rich wife..... lol
Went to the dealer on the weekend to introduce my bro in law to them (buying Jazz). Talk to the salesman I know there about the post combustion issue. He said he'll talk to the service department later (service already closed when I got there).
Got call from him yesterday saying the service manager didnt know anything about this and they said they most probably not going to do anything until HA deliver product recall, coz this didnt affect many CU2 owner...
hmmmmm maybe I should go with Sludge to see Buddah...
hope u enjoy loooong boring drives denot.....lol
CU2 road trip to Qld.:p
can't have too many Mexicans coming north
Hey Guys
The critical thing from my perspective with the post combustion engine noise is this:
Lodge a complaint through HA web site using your VIN.
Write a letter to your dealer principle and hand it to them then have a chat.
My car has had the new knock sensor and update, it has slightly lessened
the noise but not eliminated it altogether, and that's what i wanted to happen.
My car will be ticking over 10,000 kms shortly so at that service
i will speak with the dealer principle again.
Seriously this is an unfortunate series of events for Honda.
They have the auto and manual that pings:thumbdwn:, how many?
At this stage it's not known and we may never know.
You all may like to use these emails:cool:
to voice your concerns after you have submitted your complaint over the web site.
Assistant Manager - Customer Relations
Irene Price
Honda Australia
T: (61 3) 9285 5555
E: irenep@honda.com.au
Joe Gelsi – Customer Manager
jgelsi@honda.com.au
Mark Higgins
Honda Australia National Public Relations Manager
markh@honda.com.au
I had my CU2 manual in for its 10,000 klm service today. Advised them of the pinging noise and was advised that they had heard the noise in my car and had let Honda Australia know. They said Honda will get in contact when they have a fix. I told them that I had heard that fixes were available, but they claimed they had not been advised by Honda of this as yet.
Will wait to see if and when I get a call.
Thanks Vids.
I think HA public relations has been very poor throughout this whole process, it seems every dealer has a different response to one another. I reported my problem with my dealer at the 1,000km service over 6 months ago and haven't received any additional contact or feedback on the 'pinging issue'. If it wasn't for this forum, I'd have no idea what's going on.
Once my wife gets back with the car, I'm going to lodge a more formal complaint as outlined by Vid.
They're doing exactly as instructed.
Step 1 - Deny the problem.
Step 2 - Say that the problem is minor and has no effect.
Step 3 - Say that it's limited to a few cars.
Step 4 - Acknowledge the problem and they have advised HA.
Step 5 - Say that the fix is not yet available.
Step 6 - Try the software fix first.
Step 7 - Mention that a new knock sensor has yet to arrive in the country.
Step 8 - Mid life update is released.
Step 9 - Don't actually fix the problem? Who knows.
My local dealer denied he'd heard of the problem and then immediately after I mentioned the internet forums he told me that all CU2's have pinging. But the great majority of owners haven't noticed or perhaps think it's normal. The dealer said that they will only react to those that complain. So far, of all they have sold, only one owner has complained; but they know the other cars have the problem.
Tell your dealer to read their internal bulletins: SB004G09 and SB016T09.
One of the Canberra member posted those bulletins up in previous post.
Unless your dealer doesn't read their sales and technical bulletins, they have no reason not knowing that the fixes are available.
I guess the outcome will vary from Dealer to Dealer. Every Cu2 that goes through my dealer will be getting the software update as part of routine service. Those who complain will get the knock sensor as it becomes available.
I cant speak for anyone else, but i have done over 2,000km since the software update & in my case the problem has been eliminated. Even so, I am inline for the knock sensor when it becomes available.
Honda Australia can only react as advised by Honda Japan as they are only Importers / Distributors, which is the same with any imported car. The ONLY OPTION available to HA is to report problems to the Manufacturer, in this case Honda Japan.
To say all CU2's have the problem is total B/S, I have driven several, manual & autos trying to make them ping ( & I don't just mean a run around the block). of the 11 I have driven i have only been able to replicate the problem in 1 car besides my own.
Hey Buddah,
One thing I find confusing is it appears the level of pining varies a lot between cars. For example, my vehicle will ping all the time (unprovoked), very loud and obvious across the entire rev range. While others only experience the problem infrequently....
I don't know much about the internals of cars, but why would the problem be more pronounced on some vehicles but less so on others? You would assume the problem would be universal across all Euros but it obviously isn't.
Why the level of pinging varies between different cars is impossible to answer, each engine is the same so in theory each should react the same. Of course theory and practicle have always been worlds apart. The only variance is fuel quality & apparently our fuels are not the best.
One sure way I have found to get a CU2 to ping is to find a steep incline and approach it with very light throttle which will load the engine between 2000 & 3000RPM. If it is going to ping it will do it under those conditions, although not every time. When I am asked for an opinion I have 3 such inclines I test on & will give a car 10 runs on each incline. That gives a total of 30 runs under conditions that Made My CU2 ping. I also do a 50km round trip under varying country B road conditions, after which i give a conclusion.
As I said before, of the 11 CU2's I have driven including my own I have found 2 that will ping, although both were very slight & you really have to listen for it.
I am still not convinced some of the problem is not timing chain related, which is a known problem area on K series engines.
Buddah - what is the timing chain problem - are you talking about it hitting the cover? I am surprised that Honda would have any mechanical as opposed to electronic problems with their modern motors...bit of a dissapointment if they do.
Cheers
it has never been a big problem, but it is a known problem where on occasions you get some timing slight timing chain slap as the variable intake cam drive gear goes though its normal few degrees of movement. Often it is associated with a weak timing chain tensioner. The normal fix in my time was replacement of chain, guides & tensioner.
Hi guys, thought I would post an update on here for others' information.
I had a CU2 which I purchased in July 2008, which had the pinging issue. I was on the list of those awaiting the fix. Whilst it was annoying, I absolutely loved the CU2 in every other respect. Anyway, because of the government 50% investment allowance on new vehicles, I got the opportunity to trade up to a new car at very little changeover cost. I looked at all the pros and cons and decided to change a CU2 for a CU2. My old one had 27,000km on it at changeover (I do a lot of kms).
At delivery I straight away noticed the new car had the same pinging issue. I had raised this issue in negotiations and so handed it straight back to the dealer and said I either want the ping fixed or a new car that doesn't have the noise.
Long story short, I had the fix applied to the new car (software plus knock sensor) and it has made a big difference. To be honest I think there has been a *hint* of a ping a couple of times, but if I wasn't listening for it I would never have noticed it. I have exhaustively tested it under conditions which previously would have had it pinging its bum off and have been unable to fault it. This has been a really drawn out and annoying issue with my previous CU2, but I'm happy to report that in my new car it is now sorted out and I am enjoying the car immensely.
I have only had the software update done, still waiting for the knock sensor & after a little over 2500km since the update I regard the pinging issue as solved. So basically i am not worried about the knock sensor, but will take it if & when the time arrives.