...............steering rack gremlins??????????????????????????????Quote:
Originally Posted by bentypes
Tell us more pls............................
Printable View
...............steering rack gremlins??????????????????????????????Quote:
Originally Posted by bentypes
Tell us more pls............................
i had the car for about two weeks and was about to go through the natio when the steering went a little stiffer than normal. i proceeded to turn when it made a clunk noise. from that point on, on every full rotation of the steering wheel it made that annoying clunk. then when i got it serviced they said a part of the rack was binding on another part thus causing a clunk when it passed that spot. the part was replaced a week later and still continues to make the clunk every so often. my local :honda: dealer are not very coopretive and now not sure what to do?
Go to a different dealer. It might be worth the travel. Of course, call them up with your problem and sweeten the deal by telling them that you are looking for a better dealer to service your car at. :)
i've already rung the dept of fair trading, but got told to make a formal complaint to the dealer, but as they won't already acknowledge my problems (this isn't my only one) i will be in contact with honda australia
Hey bentypes,
When the dept of fair trading says make a "formal" complaint, they mean write a letter to the dealership describing the problem and the troubles you have had with the dealership, and address it to the general manager. Also advise them that you have spoken with the fair trading dept and that they suggested the letter, also that you intend to speak with honda australia. The dealership will take a formal letter more serious than a verbal complaint, and you should get a response from the general manager fairly quickly. If you still get nothing, definatley talk to honda australia as they have HUGE pull with the dealerships.
Let us know how this turns out, as its everyones worst nightmare!
Also, which dealership was it?
I've had my typeS since end of March last yr... I haven't had a problem...
Did they say this problem was common with the 05 models???
The Clunk is really really minimal and ive only ever heard it at low speed. I know it should be perfect but its not really a problem worth getting worked up about in my opinion. The steering column rattle though, thats getting on my nerves, the dealer says that it doesnt exist, i beg to differ.
the dealership was honda at sutherland.when i decided to part with my money for new car i expected no troubles, although this is unpredictable, its the service i recieved which was appaling. in my eyes reffering to the clunk no matter how minor it is or if at low speeds it isn't an extra and should be fixed and i hope everyone elses dealer is of a more proffessional manner than mine
Don't worry, you don't have to stick with the dealer that you bought your car at. In fact, most dealers would be super happy if you left your current one to service at their place. And warranty work can be carried out by any Honda dealer. Go look for another one.
And you're also not allowed to post the name of a bad companies/dealers and such because they can sue OzHonda for defamation. So it's probably a good idea to edit out the name of the dealer in your post above. :)
..........................so now we also have the steering column rattle..............Quote:
Originally Posted by Boostzor
the plot thickens......................
..........clunk not worth getting worked up about?????????????????????
Clunk and the rattle are most likely an interconnected symptoms of something wrong with the steering rack assembly. (Expensive part to replace).
And yes, it will get worse as you pile up milage.
And yes, if you're sending a formal letter of complaint to your dealership, don't forget to c.c the Honda H/O.
It will save you writing another letter later.
Good luck and keep us posted!
hmmm my 06 integra demo has the same prob, only done 1800ks.......goes to service on mon, will let u know wat happens...
...............ouch,............ beginning to sound like a re-call................:(Quote:
Originally Posted by UNLS1
Honda take notice........................:!: