3. Support - FAQs / Terms and Conditions

Transmission FAQ


Do you produce gears for any other makes?:
- Adhering to our strict client-confidentiality agreements, we are unable to disclose our client details

I want a custom made gearset, can you make it for me?:
- Due to the tooling costs involved with Forged Gears, we are unable to offer custom one-off gears. If you are inquiring about our OEM/ODM Development Service, please click here for further information

I have a hydro USDM B16A/Type-R tranmission, do I have to buy a JDM 1st gear kit to fit your final drives?: - We have USDM applications available which do not require the JDM 1st gear, needle bearing and distance collar

Do your gears require any special fluids or additives?:
- We highly recommend the use of our Torco Transmission Fluid when our gears are installed with a stock differential or our Limited Slip Differentials. While it is not a necessity, we observe a transmission fluid change every 2-3 Engine Oil changes. However, this is dependent on your actual mileage and frequency of usage in competition environments.

What final drive do you recommend for my car?:
- Each vehicle/driver can have very different applications, therefore in order for us to assist you with your choice, please Contact Us and we will go over all available options and help you select one that best suits you

I just installed a final drive and/or close gears. Do I have to break them in?:
- Our gears are fully finished and ready to run right out of the box. However, we do hightly recommend that an initial fluid flush be performed after 3-400miles or 1 tank of gas, whichever comes first. The use of our Torco Transmission Fluid and Magnetic Drain Plugs is highly recommended



Miscellaneous FAQ

Where are your parts made?:
- All our parts are designed In-House using the latest Solidworks 3D CAD & Cosmos FEA software, whilst the material processing is done in conjunction with our state-of-the-art overseas partner factories which utilize the latest in automated Japanese CNC and CAM equipment. All our select partners are ISO 9001 certified to ensure the highest in workmanship standards

How long have you been in business?:
- MFactory Competition Products was founded in 2004, but our staff have a collective experience of over 15 years

What kind of warranty do you offer on your parts?:
- In short, we try very hard and take pride in the parts we produce. Unfortunately, circumstances will arise that you may have received a part with a defect. Please give us the opportunity to make things right with a replacement. For more details regarding our warranty, please read our Terms and Conditions.

Terms and Conditions

These are our Terms and Conditions of Sale. By purchasing from MFactory, you agree to be bound by these Terms and Conditions.

Usage
These products have been developed and manufactured for competition purpose. It is therefore up to the customer to check that these competition parts comply with the rules of the intended event.

These products are manufactured for competition purpose. Please check the requirements carefully for the use on public roads before purchasing.

Shipping:
All products are shipped via UPS Express from our overseas logistics office, with exception of the following items: Magnetic Drain Plugs, Shifter Bushings, Oil Block Adaptors

Duty/Tax:
MFactory Competition Products will in no way be held accountable for any duty or tax incurred on your shipment. If you require an all-inclusive price, please don't hesitate to Contact Us and we will provide you with a quotation

Special Orders:
All special orders require a non-refundable 50% deposit upon ordering

Returns:
All returned merchandise must be in like-new and resellable condition. A 30% restocking fee will be charged on all returned merchandise. Freight must be prepaid on all returned merchandise. Special order items cannot be returned or canceled

Warranty:
Because the product is made exclusively for motor sports, please understand that we do not accept claims on principle.

MFactory Competition Products's obligation under warranty shall be limited to repairing or replacing, at its option, any part proven defective. The customer must prepay transportation charges.

Final determination of the suitability of the products for the use contemplated by the buyer is the sole responsibility of the buyer. MFactory Competition Products shall not be liable for any special, direct, indirect, incidental, or consequential damages, that might be claimed as a result of the failure of any part, including claims for delay, loss of profits, or labor.

MFactory Competition Products shall not be liable for any damage or injury to persons or property resulting from improper installation or misuse of any part subject to this warranty.

There are no other warranties expressed or implied extending beyond those set forth above, for product-specific warranties, please view the Warranty information provided in the product catalog.

Changes may occur without a prior announcement. Please confirm the specification.

Both colors and shapes of the products on this site may differ slightly from that of actual products.