cheers for the links. i've posted to both...Quote:
Originally Posted by Fizz
i have to admit though that i do wonder whether honda cares about what goes up here... oh well, no cost to me.
cheers for the links. i've posted to both...Quote:
Originally Posted by Fizz
i have to admit though that i do wonder whether honda cares about what goes up here... oh well, no cost to me.
A Jazz with rattles!?!?! OMGWTF. Oh, the angst...Quote:
Originally Posted by chylld
hahaha... seriously mate, and i really mean no offence here, but, you sound like the customer from hell.
Every bmw, benz and audi older than a year that i've been in has rattles of some kind or another. Some people ignore them, other people are irritated by them, I'm in the former category (i'm used to rough cars) and by the sound of it, you're from the latter.
At the end of the day you've bought cheap car from the cheap end of the market segment... if you sleep with a dog you get fleas :)
fwiw, i do hope that these issues are sorted out for you... :thumbsup:
Chylld, any update??
Honda does actually care, but it depends WHO in Honda you are talking about.Quote:
Originally Posted by chylld
You have to realise that Honda Service did not sell you the car - they do their best to fix them. However, the Sales department did. And even still, those faults you stated were beyond their reach. They did not hand assemble your car.
I'm assuming the Honda representitive was the DSM of your region (District Service Manager).
What outcome are you expecting from this? A new car? The next X amount of scheduled services free?
I really hope things work out for you though. Let us know how this progresses.
Time for an update!
i picked my car up yesterday, after waiting at the dealer for more than an hour again. the last 3 times i've been to scott's honda i've had to wait more than an hour, watching other customers come and go... next time i'll go during lunchtime and eat my lunch there while i'm waiting.
next time? yes there will be a next time; i need to go back again (by admission of the service manager). here's a rundown of the problems and how they went:
Hard tapping sound from front passenger's seat
unfixed... still there, will point it out at the next service. this one is very easy to recreate; sit in the back seat, and hit the backrest of the passenger seat. the passenger seat makes a loud rattling noise, which can't be heard if you hit the driver's seat.
Rattle from passenger front airbag area
unfixed... still there. again, this one is easy to recreate, just hit any part of the dash and you can hear the airbag rattling. if you reach up above the glovebox and press lightly on some metal tab things up there, the rattle stops.
Tapping / creaking / rubbing noises from driver's side dash area and stereo area
unattended to; service manager forgot.
Metal clanging sound from right hand side of engine bay
FIXED!! the dealer ordered a new right engine mount from japan, and the noise is fully gone!!! :) this was a known problem with american cars, i'm glad the fix worked for my car as well. the TSB# for this one is 06-060.
Metallic rattling sound from front-left of cabin (recurring problem)
seems to be fixed... dealer insulated some things under the passenger seat, and i can't hear the noise anymore.
Rear shocks
this one arose from my car exhibiting similar symptoms to civics in america that experienced early rear shock failure. the dealer checked it out though and said all was ok, so i'm not too fussed about this one.
Air vent control
the air vent control was coming apart (splitting between the plastic pieces). dealer replaced it with a new one.
FL rattle
seems to be fixed... probably related to the metallic rattle above.
FL garnish ill-fitting
dealer forgot this one... will be attending to it at the next service.
Clicking noise from front passenger's seat
seems to be fixed... probably related to the metallic rattle above.
Wind noise from both front doors, suspected both front outer weather-strips
dealer forgot this one too... but i showed him where (in american civics) the wind noise comes from (may 2006 TSB) which is the gap between the outer weatherstrip on the front doors and the front window guides/post things... a civic in the showroom had no gap, but my car had >2mm gap so he's ordering in new ones for me.
so all in all, progress is being made. the car is much more enjoyable to drive now without the engine rattle and metallic rattle... if it weren't for the airbag rattle, i probably wouldn't even bother putting it in for service again as the other problems are relatively minor.
moving forward :) :thumbsup:
i am quite well aware that the sales department sold me my car, and the service department is servicing my car. there was never any confusion about this, unless you're talking about when i say "dealer" - by that i obviously mean the service dept / honda in general.Quote:
Originally Posted by s2o0o
my standards may be higher than yours, but by admission of the service manager, i am still well within reason in requesting the problems to be fixed; so no, they are not beyond their reach.Quote:
Originally Posted by s2o0o
correct; the honda australia representative was tony martin, the district service manager for scott's honda, larke hoskins, and a number of other ones.Quote:
Originally Posted by s2o0o
the expected outcome is for the problems to be fixed, nothing more, nothing less. a new car would be nice, but i have never demanded it; it is possible though, through my postings i have been contacted by someone whose friend managed to get a full replacement car from honda (albeit after repeated, fruitless visits to the service centre)Quote:
Originally Posted by s2o0o
Chylld, do you mind posting the picture of the gap? I have same issue when doing more than 90km/h. Thanks.Quote:
Originally Posted by chylld
^I thought the wind noise was perfectly normal considering its only a 30k car... or was the wind noise really bad?
sure... here's the gap at the front of the driver's door:Quote:
Originally Posted by gr1d
Attachment 5598
the gap is a bit over 2mm long; i checked out a civic in the showroom with the service manager and there was absolutely zero gap there.
the easy fix to this is here (may 06 tsb)
Attachment 5599
the wind noise sounded like static, and was loud enough to compete with the radio at volume 5.Quote:
Originally Posted by andyhui01
damm... usually a lemon car "only" has a few problems but what were they smoking at the factory when they assembled your car. really feel for you man, should definetly get a replacement car.
Thanks for the pic Chylld, mine has the same gap as yours.. will mention on next service and see what they'll say...Quote:
Originally Posted by chylld
hey, Chylld, i can understand all the stress and crap u been going through. Simplely i think u fully deserve a replacement,even if not, they should have all those problems fixed way before time.
Now the second thing i really like to point out is that, can some other kind members dont trying to minimise the problems of Chylld had with his car? I think hes quite unforunate already to pick up an faulty FD and why are we questioning him as if hes a paranoid freak?
In addition, See how he still answered all your questions, sentence to sentence, what kind of help~ is that guys? Now i am not saying u cant have other point of views but according to the facts, which if not 27 of them, how about 20? is that enough to suggest that Chylld is the victim of this purchase?
i had read up to page 5 and i notice hes been accused of been too fussy etc etc... now me too i agree found some plastic string under the seat wont b an issue, but interms of the reputation of a main car maker like Honda. This can surely be prevented, Chylld i totally agree when u purchase a new car, you have the right to expect everything to b perfect. Theres no doubts about that.
mate, i just wana tell ya, u sound very logic,ur reasons are reasonable and u should get some effective respones from honda australia for such serious matter.
cheers.
Ok, I got this issue fixed.... Checked my tyre pressures, they were at: 26psi both front, 24psi both rear.. They are all now 30psi as per user manual, rattle miraculously gone. Didn't do anything to the passenger seat. It's been a week now, and hope it's gone for good...Not sure if this method will work for anyone else, but I reckon it worth a try...Quote:
Originally Posted by chylld
i turned up my subwoofer gain and now some part of my door or glove box rattles :| lmao
Looks like my car is back to my dealership for Tapping, creaking, rubbing noises from driver's side door area and my steering wheel noise. "Not Happy Jane!!"
i think its not happy jan
and i have sympathy for you dude, my car has been hit on the side and back and roof (hail damage). its basically been gang banged, and i have no rattles unless i turn my sub up all the way (i fixed that glovebox problem).
i don't understand how can my EK civic not have any problems but these brand new cars have some?? :S
id seriously be cracking the shits if i had a smudge of dirt on a newly purchased car, hell you loose 10-15% when you drive it out of the dealership, you'd expect faultless
My seat rattle came back..holy crap... hahaha.. however, I have found a new solution. If you look under the seat, there are 2 straps with plastic hook (looks like bra strap). The hook is hitting the metal part under the seat. I covered the hook with cloth, and rattle is gone again... Hope this make sense..Quote:
Originally Posted by gr1d
My annoying steering wheel rattle is still there though...:thumbdwn:
It better be fix this time! Need to borrow a Jazz again!
i woudlnt buy take a car back if it had that many problems
i think a class action is needed for the FD civic.
seems like it's a shitbox
unlike the previous civics
i seriously didn't know there were so many faults with ur civics. i have had mine since april 06 and have had abosultely no problems with it.
the quality is very good and i would recommend it to anyone.
i know a few other guys with FDs and they have no probs with it and love their civics to death.
wow thats alot of problems, but some arent arguable man. but still alot of issues. the only problem i found was the driver and passesenger windows not closing properly. but fixed by honda at the service. they said they just had to grease it. every since the civics are being made in taiwan it seems to be problems. the older models which were all made in japan rarely have that many problems.
Their rattles are nothing compared to what's in an EK civic though.Quote:
Originally Posted by [[d a n n y]]
wow.. nine pages.. mine still goes alrite.. touch wood.. knock knock..
i've got an EK and zero problems :S maybe im luckyQuote:
Originally Posted by aaronng
No dashboard rattles on your EK? You're lucky.Quote:
Originally Posted by steve88
no, not really. there was the glove box but thats cause i didnt position in right or something :S i just gave it a good kick. i guess i am lucky, my bro n sis always bought honda we've been happy with them
FINAL UPDATE!
ok i got my car back from scott's earlier this week... and i'm very happy to say that all the problems are now fixed.
here's what was tackled at this last service:
wind noise (at 70+kph) - both front waist moulds (the seal at the bottom of the windows on the outside) were found to be faulty; new moulds were ordered and fitted, tested at 100kmh this morning and the wind noise is gone.
rattling front passenger seat - after 2 separate attempts to dismantle and repair the seat, they found that the whole seat frame (base and back) was faulty, a new one was ordered in, rattles gone.
rattling from passenger-side front airbag - this is the interesting one. turns out that i had good reason to be concerned about this rattle: The airbag was not properly installed at the factory. the technical word written on my warranty report is "misaligned," but the service manager explained to me that the physical installation of the airbag is a 2-step process, the first step of which wasn't done properly.
general creaking/rubbing noise from dash - honda finally heard this one, they insulated the dash pieces with foam/felt insulation and this noise is gone too.
door sill trim ill-fitting - another case of it not being fitted correctly at the factory; apparently this one was easily fixed.
so all in all i'm happy that i chased these things up, especially the engine one, the airbag one and the seat one. the car is much more enjoyable to drive now and i can finally start thinking about upgrading the audio :)
One more week till my car gets fix!
Hmmm, so do people think the Thai workers are as diligent as Japanese workers when it comes to attention to detail? These faults rectified are employee error. I would prefer a Jap Honda over a Thai Honda - don't care what people say about quality control - Japanese tend to take more pride in what they do. And I have no problem with Thai people - I have spent 6 months there in my life and it is a lovely place - but there is a clear difference in my view when it comes to competency.
I dunno about the quality control issues. my friend's Toyota Corolla back home came from Japan, and the engine died on him immediately after driving out of the showroom. apparently there was some fuel pump failure that resulted in fuel contamination...
as for Thai made cars, haven't heard any problems from the people with thai made Corollas back home. *shrugs*
I suppose every car, regardless of where it's built, has its lemons. a friend's R32 *they're made in Germany....not SA* had the case of the rattles as well. so. I suppose it's not just restricted to made in Thailand cars?
That is true - plenty of Jap cars have rattles - take the Euro for example. But that is more a function of design rather than employee error. The cases that were rectified in this case as the thread starter has said were problems that arose as to how the car was put together.Quote:
Originally Posted by terryansimon
Thailand is still very much behind Japan when it comes to standard of living and education. The culture is also vastly different to Japan.
Whether or not my point is valid or not is up for debate. I have seen the "near enough is good enough" attitude myself when I have been in Thailand. I am inclined to think that Japanese people are more prepared to "follow rules" and make sure things are done properly. That is just my opinion - I am sure many people believe that a Honda is a Honda wherever you go but I have my doubts about that.
man i work in the auto body refinishing industry and it is ppl like you who make my life and every one else in the industry's life a living hell. if it were a huge prob shore pis5 and moan about it but there all small sh!t. have a glass of cement and harden the Fcuk up
Did they offer you anything in return? Like next free service or half price or whatever? I would have demanded something for wasting your time. When i went back to get my interior trim reinstalled due to a misalignment and the 3m tape didnt hold it down, they gave me a car to thrash around all day :DQuote:
Originally Posted by chylld
nah didn't get anything in return. that thought never crossed my mind actually... was just happy to have the car back :)Quote:
Originally Posted by Shimian
Wow! Sure sounds like you got a late Friday afternoon Christmas Eve long weekend model! :(
Glad it all got sorted in the end though, but still it's the stress and inconvenience along the way from a new car which just isn't worth it sometimes.
If it makes you feel any better, a workmate of mine bought a brand new Holden Monaro CV8Z and one year later with 18,000km on it, he sold it. During that time, he's been thru two gearboxes, two clutches, a sunroof motor replacement, and misaligned rear exhausts. All under warranty of course, but he just got jack of it.
hey dude
jst want to say that you've done a great job in pursuing wat's right and have given guys who have similar problems as you hope. my 06civic sport has the same rattle as you in the dash plus around 5 or 6 other problems which have been fixed. thanks man
"Latest Civic scores below average reliability rating of only 82 percent compared with an overall average for new cars of 88 percent" in "Which? Car" reliability study.
http://uk.reuters.com/article/motori...32251420070703
that is UK, which has FN chassis. We have FD chassis.