Well, the 09 Euro has just been awarded Wheels car of the year.............................................. ........................
http://www.wheelsmag.com.au/wheels/s...late=domWheels
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Well, the 09 Euro has just been awarded Wheels car of the year.............................................. ........................
http://www.wheelsmag.com.au/wheels/s...late=domWheels
G'Day Guys.
1.Please take your Euro to your dealer first.
2.Then submit your concern through the Honda Web site using your (VIN)
The content of th email was promising and hopeful.
I have spoken to Mr. Ken Sheppard on Friday 23/1/09 on mobile.
he also sent this e-mail to me.
Further to our phone conversation relating to the operational sound in your Honda Accord Euro, we wish to advise the following.
As you are aware the condition with your vehicle has not been assessed by the dealer as yet and therefore we are unable to confirm whether or not the condition you are experiencing is similar to some isolated reports we have received previously.
These reports are in regard to an engine operational sound, which is linked to fuel quality/specification and the electronic emissions management system, has been confirm to be from a combustion sound taking place after the programmed ignition, namely a “post combustion noise”.
As this condition takes place after the programmed ignition and with the piston on its downward stroke, there is no detrimental force or impact within the engine in your vehicle.
We appreciate this sound causes concern to some owners and as a result Honda Motors has been working on the matter and anticipates we will have a revised management program available for customer vehicles around mid to late February.
Regards
HONDA AUSTRALIA PTY LTD
Ken Sheppard
Client Relations Specialist
Customer Services
Also if you are running in your car remember to give it some.
The Euro engine will most likely loosen up after a few thounsand clicks.
With mine it all comes together nicely at 4,000RPM____ Yooo Mama...
That's why i bought the bloody thing.
Anyhow i sincerely wish all of you the very best and try not to let it kill
you through worry.
Cheers an Beers
^^^ See my post in the following thread:
http://www.ozhonda.com/forum/showthr...t=98181&page=5
This IS happening to manual owners. My wife and I both have 09 TSX's with manyal gearboxes (Canada) and they both ping while hard accelerating in any gear as soon as you hit about 3800. They also had to replace the oild pump in my wifes car for excessive whistling sound. That took seven months to diagnose and repair.
May08 build Euro Standard 6MT. (BP Ultimate98 fuel always)
Thought Id just report that under same driving conditions with 98fuel, the 'ping-like' sound seems less frequent recently, the Euro is now approaching 4000kms. Will be interesting to see the Honda fix for this problem which has recently been reported as a 'post ignition' sound.
Thanks Chris
My Euro was looked at by the HTO (head tech officer) at Capital Honda canberra.
He heard the noise.
Yes Honda Australia is waiting for a correction at the end of February.
Im very happy with the car and im hopeful this will be resolved in due time.
Unfortunately it has caused worry / anxiety to those owners who have this issue.
First time writing on this site. Interesting reading this thread.
Purchased my 09 Euro in July 08 - auto.
Pinging or rattling type sound developed within a 1 or 2 thousand klms. Currently nearly 8,000 klms & problem seems to be be less frequent but still there! Not sure if the engine loosening up abit is helping things.
I use Shell V-Power normally & sound is occuring around the 2 to 3 thousand rev mark. Does occur more under load (as mentioned by others) & more when colder or after a restart when already warm, then problem eases with driving somewhat.
Up for 10k service this month & will definitely raise the concern with the service centre & report anything back of use. When I raised it briefly last time the guy at the service centre tried to tell me it was the v-tec or variable cam that causes some rattle???? Not sure of that.
Also had a tinny rattle develop in the rear seat / shelf area (as previously mentioned by someone), twice, but was repaired by Honda x2, by pulling apart & realigning the rear seat supports - at least that is what I was told. If it happens again I will insist on a more permanent repair.
Someone commented on slow acceleration on their model. I noted this also but again, as the klms have been done the performance has picked up. Possibly again due to the engine loosening up abit. Given the weight of this car & being a revvy 4 cyl, the paddles & 's' mode do get some working as the useful power of the engine is higher up the rev range!
Just some observations that might be of interest.
Otherwise happy with car. Just didn't expect Jap built Honda to have problems such as these & those mentioned by others.
Hi Djg
please read the following.
1.Please take your Euro to your dealer first.
2.Then submit your concern through the Honda Web site using your (VIN)
I have spoken to Mr. Ken Sheppard on Friday 23/1/09 on mobile.
he also sent this e-mail to me.
Further to our phone conversation relating to the operational sound in your Honda Accord Euro, we wish to advise the following.
As you are aware the condition with your vehicle has not been assessed by the dealer as yet and therefore we are unable to confirm whether or not the condition you are experiencing is similar to some isolated reports we have received previously.
These reports are in regard to an engine operational sound, which is linked to fuel quality/specification and the electronic emissions management system, has been confirm to be from a combustion sound taking place after the programmed ignition, namely a “post combustion noise”.
As this condition takes place after the programmed ignition and with the piston on its downward stroke, there is no detrimental force or impact within the engine in your vehicle.
We appreciate this sound causes concern to some owners and as a result Honda Motors has been working on the matter and anticipates we will have a revised management program available for customer vehicles around mid to late February.
Regards
HONDA AUSTRALIA PTY LTD
Ken Sheppard
Client Relations Specialist
Customer Services
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Also if you are running in your car remember to give it some.
The Euro engine will most likely loosen up after a few thounsand clicks.
With mine it all comes together nicely at 4,000RPM____ Yooo Mama...
That's why i bought the bloody thing.
Anyhow i sincerely wish all of you the very best and try not to let it kill
you through worry.
Cheers an Beers
__________________
Thanks
Vid
I was contacted by my Dealer yesterday to let me know that a "software upgrade" is on its way from Honda Japan, and that I would be contacted again early March to have the problem rectified.
Glad my dealer is on the ball, seems Honda Australia and our best mate Heinz should take a permanent holiday...
And Vidseuro, I think you need to get in a fast car if you think this goes like a cut snake above 4,000rpm....
Hi Bob
Most likely a new computer or software upgrade will be offered by Honda.
Lets hope it does the job.
The Euro produces its best power from 4,000 rpm, maybe your'e experience is different to mine.
My car has 2,500 on the clock so most likely by 8,000km's the engine will
loosen up like a sun parched drover who's had 9 beers and cant find his horse.
I was being sarcastic, an upgrade would result in more power, better economy etc, this is a fix, nothing more, thus calling it an upgrade is an oxymoron.
Also re the power, N/A car's have none, granted the Honda is efficient, its no 400awkw Evo, the Euro far from makes me scream with excitement, it goes from A-B...
No worries Bob
Mate the Euro although it has 148Kw in power it's used to haul the extra weight the car has gained from the previous model.
Anyhow it has that x factor, externally and internally, definitely not a boring car to look at, i catch myself having a peek when i go shopping.
Possibly im slightly vain, either way who cares.
being happy is what matters to me, so i figured i could be in a Honda.
And you know im right...
^^^ just a quick question...
Just realise that my civic sports auto has weight to power ratio of 1:11.35, while the euro std auto has 1:10.5.
Does this means the euro std auto will be slower than civic sports? :eek:
I believe the Euro Standard 6MTs 0-100 time to be 7.8secs and the auto version is in the 8s, from memory the Civic Sport MT does a high 8. I purchased the Euro but considered the CivicSport also.
Either im deaf of the pinging sound you's are talking is hardly noticeable to me...
Maybe its just me.
any news guys about this problem from HONDA AUSTRALIA PTY LTD?
Hi all, first post.
Have had the pinging issue since I picked up my Euro in late november.
I have just come back from Astoria Honda. Thay have confirmed a software update will be available first week of March. Waiting for approval since it "changes the aspects of the car since it's arrival into Australia", this from the service manager at Astoria Honda.
Thanks for the update, do you know if owners will be contacted to bring the cars back (re-call style) or if it will just be completed at the next scheduled service?
They did say they will contact me when the software update is ready.
I don't think they will contact anyone else if they are not aware of a pinging problem with the car.
Make sure you tell them and to put your name down on the list.
Will do, Im sure if its not damaging as such they can just upload the date next time the cars serviced, cheers.
I just read on the US TSX forums that some guy was told by Acura that the pinging was the fuel burning in the exhaust manifold. The fix is supposedly an ECU software update, which is yet to be released.
how much power gain : ).
lets hope a power gain and not a loss. :)
^^^ the worst always come up first on my mind :(
Now.. 'changes aspects of the car'.. 'Fuel burning in the exhaust'.. What can the change be? Afterburner! I am sure that will break a few $35k production sedan car speed records:)
Apart from dynoing the only way to know if all new models come with the new computer upgrade and the specs are adjusted on the specs of the Euro to inform new buyers.
Honda wouldn't risk a come-back like that. As Denot suggested, they won't tell you if there will be a power/torque decrease and as Joystick suggested, a "new" update model car and specification would probably be released with lower quoted figures for new buyers.
Can confirm similar story as for Bobjones & Thewizzrd. Blair Honda has advised of a fix available early next month. You have to give yr details to them so they are aware you have the problem & presumably they'll contact us??
Will be asking what the effect of the fix will have on power figures. Whether I get any honest answer is anyone's guess.
Well...i think whoever is getting the update, have to ask that question and try to get some "black and white" from honda. Example, if they said no power is lost, then get them to put down in writing if possible. That might be your most powerful evidence in the future if you realise your car is not as powerful as before!
I am not sure whether they will give you, but i definately will try. And as a customer, its my right to ask "what happen to my car after the update"!
Hey there Omotesando - I remember this problem it was there in my 2006 Euro - there's a small metallic noise / watery trickling noise from the aircon. This in the 2003 was a "groaning" A/C due to a faulty / noisy TX valve. Drove me mad enough to sell both cars for a Nissan 350Z - which never rattled despite the stiff suspension etc as u would know for a car of that calibre.
Now I'm about to buy a 2009 Euro Luxury Auto - to be delivered April 2009. Should I be concerned about this pinging noise - if yes I'll get on the hornblower to my sales consultant / dealer ASAP!!!
PS: I never did hear this "pinging" noise or any rattles for that matter on my 2 x test drives with the Accord Euro Base Auto and Euro Lux Auto. So I'm getting a bit concerned now!
SURPRISE!!! The luxury navi that I test drove didn't have the pining noise either but the base model that I bought? Started pinging as soon as I drove away from the dealership!? :(
I'm trying to collect data and analyse the pinging issue HERE but unfortunately there's not enough data to produce an accurate representation to the issue but from what I've gathered, it seems like it mainly exists in AT cars and the earlier builds circa May, June & July 2008 builds (with the exception of chikaboom with his MT 08/2008 build). :confused:
Hope this helps with your buying decision.
I think you might be jumping the gun a bit there.
Any change to the ECU would have the potential to change the engines emission and I would think would need regulatory approval.
Wouldn't this be the approval they are talking of?
Anyway I have my six month service this Wednesday so I'll see what the service manager has to say.
You have the 'pinging' issue as well Sludge? :(
Has any1 or can any1 posted how this "pinging" problem sounds like? I just want to hear how does it sound, how to notice it, etc...
Thanks
Sludge: Well, that sucks. Mines mainly noticeable between 2-3k RPM under load
Denot: Make sure you have you radio turned off, for me I can hear a metallic like a piece of metal vibrating against another piece of metal sound, not highly obvious. Below 2k RPM the noise is too faint for me to hear and above 3k RPM the engine is working harder and other noises masquerade the pinging sound.
sorry joystick, but Im not really good ad imagening thing... I need an actual proof on how it sounds so I can check with my car (and every1 elses cars who said they dont have this pinging problem). Maybe is a problem for one person, but not for the other? who knows...
Joystick has it about right.
It’s a difficult noise to describe, sounds like a high pitched bubbling noise to me.
When it happens my first thought is that there is something very small floating loose inside the CAT or muffler.
Sorry best I can do, its a bit like trying to explain a mother in-law.
thanks anyway guys...
without the real sound clip for me, i will keep on guessing what the the ping stuff wll sounds like.. is it either "knock knock knock" or just one "knock" occacionally, or "clank" or "clank clank clank clank" or is it something like "buzzzzzzz" or "buzzz buzzz buzzz"
now you guys get why I asked the sound clip? :)
Just received a call from my Honda Dealership. I am going in on Friday for a software upgrade to the latest version. I got my car delivered end of November last year, so there must have been a newer version since. They have advised that this may or may not fix the issue. They pretty much want feedback that they can then pass onto Honda Japan.
I'll let you all know how it goes.
I had my 6 month service today and had a good chat to the service manager about the pinging.
He said the pinging is defiantly combustion chamber but is too minor to be a concern as far as engine damage goes. Apparently it only happens in the auto because the ECU is programmed different to the manual to smooth out gear changes.
The reason it doesn't happen all the time is because the ECU changes the ignition timing based on temperature, altitude, moisture and a number of other factors. So given the wrong air conditions Ping Ping. He also said that it is only a problem in Australia due to our poor quality refining (the oil companies promised to fix this by 2006 but still haven't). This is the same reason we don't have a diesel version, apparently a test car fouled its injectors after only a few thousand K's due to poor quality fuel.
He said the fix is on the way, however he does not recommend it. He said the remapping of the ECU would retard the ignition to the point that both power and economy would suffer. His suggestion if you can put up with the occasional ping (most people don't even notice it until told about it) is wait until a few others get the upgrade and get their feedback before deciding.
By the way, the service was $186 including the usual free wash. I was expecting a much bigger bill! :)
Sounds like dog turd. Firstly, if fuel in Australia is so poorly refined - why is pinging unheard of in the CL9 (with a K24 too!), other Hondas like the s2000 or other car manufacturers?
Secondly, and this is where the blame the oil companies argument really falls down, and that is around 25% of all fuel in Australia is imported - mostly from Singapore.
Third - many members in the USA with the ACURA TSX have reported this same issue!
Honda will never solve this problem if they keep on blaming everyone else!
http://tsx.acurazine.com/forums/showthread.php?t=684180
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
This just goes to highlight that many dickheads work for Honda.
Is this guy crazy or what.
How can you say that you would not recommend a fix for customers
who are experiencing this ping engine rattle noise.
Honestly Honda needs to get it together and keep all affected customers
updated. My Euro manual luxury has the ping and its a shit noise to put up with. If their fix does not do the job i will blast the shit out their so called
customer service.
Im giving them till the end of March then writting an email.
I will advise you all of their message to us.
Love the car hate the ping.
My car is due for service end of this month. Will talk to the dealer and give your all some updates then.
I like the car too...but hate the sound...even so Honda Australia
This just goes to highlight that many dickheads work for Honda.
Is this guy crazy or what.
How can you say that you would not recommend a fix for customers
who are experiencing this ping engine rattle noise.
Honestly Honda needs to get it together and keep all affected customers
updated. My Euro manual luxury has the ping and its a shit noise to put up with. If their fix does not do the job i will blast the shit out their so called
customer service.
Im giving them till the end of March then writting an email.
I will advise you all of their message to us.
Love the car hate the ping.[/QUOTE]
Hi Everyone,
I have a 09 Euro Manual, and it pings quite badly. I've been in contact with Honda Australia HO since October last year...an needless to say I've been less than impressed with their so called 'Customer Service' - many inappropriate statements have been made by them.
The software 'fix' has been received by Honda Australia, but there are issues with it and they have gone back to Japan. So we are all now back to waiting an indeterminate time for Honda to get their act together.
Anyone wanting to complain to Honda Australia direct should send an email to joeg@honda.com.au, kens@honda.com.au and pauls@honda.com.au. I've been in their ear for six months now - to no avail. Don't waste your time with the dealership, they just do what Honda Aus tell them to do. My guess is that not enough people have complained to Head Office, so send away.
Honda have had long enough to address this problem, so I'm now going to get legal advice and progress action against Honda and am also looking into progressing through the Victorian Claims Tribunal (VCAT). Anyone interested in joining forces please post me on this forum and as a group we should have a stronger case.
The car is great, but the engine pinging is a complete joke - Honda need to be held accountable for selling dud cars.
I should also mention that I've asked Honda Aus HO several times whether the the 'fix' is actually a fix, and whether the 'fix' will have a detrimental effect on engine performance (power/fuel efficiency etc). Every time I've asked, they've refused to answer my question stating that "they don't have that information so can't answer my questions". BS
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Any persons who have this problem with their new Euro
need to go to the Honda Web site use your VIN to log in and
send an email of complaint.
TELL THEM YOU ARE VERY DISSAPOINTED IN THEIR QUALITY CONTROL.
Honestly this whole debbacle has the potential to totally screw their reputation, which by now is in tatters.
Remember the new Euro has had maximum power tweaked from its 2.4 litre engine, this tweaking has resulted in some Euros experiencing this acceleration rattle or ping noise.
Keep in mind that submitting a complaint via the Honda website will just end up with kens@honda.com.au. If you send an email, also send to joeg@honda.com.au and pauls@honda.com.au. They represent the relevant management chain within Honda Aus HO.
If you need confirmation about the fuel quality in Australia maybe you could ask BMW why some of their models don't come down under.
http://envirofuel.com.au/2007/05/11/...rty-for-next-g
eneration-bmws/
And the last stat I saw only 15% of our fuel is imported and a lot of that occurs while our busted refineries are down for upgrades and repairs i.e Shells Clyde refinery late last year.
[/QUOTE]
All he was saying is that he felt (not official Honda speak) that performance could suffer and if the ping is not a big issue for you wait and see how it pans out.
No need to bag a guy you have never met or spoken to. He didn't need to say anything and I appreciated his candor.
My ping is hardly noticeable and only occurs a few times a week, so I will wait and see what effect the fix has. In the mean time the dealer has noted I have the ping so I am covered warrant wise.
Hey FOHonda,
What outcome are you hoping for?
BMW will not release that new lean burn system in to countries that do not have low sulfur fuel because a special cat convertor is required. Which unfortunately for BMW is lots of places outside Europe! Not NZ. Not USA. Not Australia. Things will change over time as fuel becomes cleaner.
But that could take some time. So unless Honda designed the 2009 Euro to only run in the Europe of today - I think this is Hondas problem mate - not Australian fuel, not US fuel, not NZ etc.
Hey Joystick,
At this point I'd be happy with a car that doesn't ping madly. If the software 'fix' works - then fine. If it doesn't, I'll be pushing for a replacement or my money back - as my car does not match the quality with which I based my purchase on (ie. the two euros I trest drove dodn't ping at all).
Also, I heard from Honda HO - and apparently the software 'fix' does not effect power output/torque or fuel economy. I hope for Honda's sake that it kills the pinging.
Sludge,
How many KM's do you have on your car ? The engines start pinging infrequently and not too noticably when new(ish), then start pinging louder and more frequently as the engine 'loosens up'. My ping is horrid - and I guess that others are having the same experience.
Hi all,
I had the "special" software update done on the car today. Tech from Head Honda was inhouse. The service manager told me that it was a fix that may or may not work and they wanted feedback. He mentioned that it does manipulate the specs of the engine and the transmission. I have driven the car so far and have not noticed any pinging as yet or any performance loss.
I'll keep you all updated.
I take your point, I guess what I was meaning was until we know what the fix is and what effects it has, I don't see anything constructive in continuing to bag Honda.
My service guy told me any changes can have unintended consequences and he believed the delay was probably due to dyno testing involving running an engine non stop for several months and then breaking it down and checking for damage.
FOHonda I have 7000 km on the clock.
Anyway lets just hope the fix works.
Just drove it home and the pinging is still present. Not as much as before but still annoyingly present.
Can totally understand where you're coming from FoHonda.
My ping is constant and is highly annoying, I was just thinking today I wish i got a Mazda 6. :(
Like it's been said before 'love the car, hate the ping'
I have read about 15 or so pages of this thread, and haven't come across something that I thought may be the issue, I am not a mechanical engineer or engineer of any sort, so don't shoot me down, but this is just a thought;
A conventional gasoline engine usually has say a alloy head and cast iron exhaust manifold that is sometimes connected flush to the heat without a gasket, sometimes with a gasket in between, no doubt these two have different properties in the way they are made up and in there molecule structure and have different heating/cooling characteristics....
I was informed that the head and the exhaust manifold are actually one piece on these motors now, despite being a carry over from the previous model.
The point I am trying to get to is, could it be possible that as it is ALL the same piece of alloy, could some of the heat that is meant to exit through the exhaust system be transferred back into the area of the head around the cylinder chamber and be causing the pre-ignition? I remember years ago coming across a crysler/mitsubishi motor that would develop a hot spot in the head and this would cause pre-ignition and even running on to an extend.
Again, I could be completely off track here, but these engines have that many sensors that if it had been a computer/software problem surely it would be able to rectify it....
No shots intended in my reply but someone earlier reported that Honda Australia had stated in writing to them that the problem was a post-ignition event and not likely to cause damage; in which case it would be better described as "pinging" or "knocking" and not "pre-ignition" since, by definition, the latter would be a pre-ignition event and not a post-ignition event.
See here for an explanation of the difference: http://en.wikipedia.org/wiki/Engine_knocking.
It could be the integral manifold as you suggested: Remnant fuel exploding in the hot integral manifold could sound like pinging.
Any updates people, it is now MID March and the "Start of March" problem rectification is yet to be seen??
I have had my 10K service (and for an oil change farkin expensive and once this noise is rectified will not be going back to Honda Dealership so they can prop up their profits by ripping people off at service...) and nothing about this has come into the dealer and obviously nothing thus done to my car...
Just want to see what others are experiencing being mushrooms???
I got an email from service manager at my dealer yesterday, stating:
"We have been advised by Honda Australia that the repair method has been developed. Currently Honda Motor Co Japan are running further field testing to ensure its suitability for Australian conditions. We will be in touch once that is finalised to book you in".
All he was saying is that he felt (not official Honda speak) that performance could suffer and if the ping is not a big issue for you wait and see how it pans out.
No need to bag a guy you have never met or spoken to. He didn't need to say anything and I appreciated his candor.
My ping is hardly noticeable and only occurs a few times a week, so I will wait and see what effect the fix has. In the mean time the dealer has noted I have the ping so I am covered warrant wise.[/QUOTE]
Pull your head in Sludge.
Im making a comment ok, if you wanna be a precious pussy
over it so be it then.
Cant a bloke have say or what.