Integra TypeR support

I should imagine every owner of a TypeR whether it be a DC2/5 have experienced varying forms of customer support from aftermarket traders as well as from Honda themselves.

I have run into an expensive issue lately in reguards to my DC5R, and have found all the aftermarket traders alot more open to helping you with part/s needed. On the otherhand i am pretty shocked at the bs customer service Honda have for their own bloody cars, its laughable. Not only myself hunting down parts, but specialist mechanics chasing parts from Honda are left for days (which i am dealing with now) without any help or returned calls.. "we'll call you" kinda classy setup.

Now as i have been informed by Honda (as we all know) the TypeR's are a limited build so parts are alot harder to find (mainly have to be shipped from Japan) then cars like civics and accords which is due to the larger numbers produced and sold here.

Unfortunately i can honestly say "Honda" themselves dont impress me one little bit. As soon as they hear it's a TypeR its almost like they dont want to know you, they give you the run around. So far as even mentioning JDM to them, they just carry on like a bunch of pork chops that shut you down saying, "nah mate, sorry dude, we dont deal with them at all hey". No amount of trying to talk common sense could bring them back in to being logical about it, by explaining the "little" differences the JDMs have on the AUDMs, as they should already know.

What im saying is, all the aftermarket traders that have helped all of us out so far, thats whats appreciated, customer support. As for Honda, and the lack of care, they need to get checked, lack of support for their own vehicles (TypeR's) is pitiful.

What are your views/experiences guys, it would be interesting to hear input from others.

Your argument is totally hopeless, when you say "Honda is useless" it's very dumb of you to generalise like that. It's probably just the LOCAL honda YOU go to, I know the one I go to in Sydney are VERY good.
They always call me back within 24 hours if I'm chasing up a part, they always go out of their way to order a part in for me if I can provide product codes.

Aftermarket traders are single shops, you saying 'Honda is bad' is basically saying that every individual Honda dealer in Australia sucks, which is plainly not the case.

i have no problems with my honda dealer up here in the sunshine state. they look after me and my car.

the honda in Melbourne off bell st is pretty good to me there alwasy happy just to quote prices and try and work out part numbers there never in a rushing and always happy to come out to the car and look

The parts guy i spoke to at rick damelian honda was fantastic with helping me get parts for my car

and besides, there is no reason that Australian Honda dealerships should know anything at all about JDM models, because the don't sell them

I had the same problem with a Honda dealership in Brisbane.

Car gets serviced somewhere else.

My type R hasnt broken down yet at 125,000kms so i dont have any issues. thats why i like to buy local, and keep the car stock :)

the less u modify, the less problems u have imo.

i think its just Brisbane honda is shit lol

I've been to several honda dealers for purchases and never had issues.

I think they didn't return your call because they thought you were a c0ck, which you sound like at the moment on the forums.

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Originally Posted by SiReal

My type R hasnt broken down yet at 125,000kms so i dont have any issues. thats why i like to buy local, and keep the car stock :)

the less u modify, the less problems u have imo.

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I hear that. My DC2 has broken down twice. Both times it was the bloody after market immobiliser's fault!!

EDIT: Oh yeah and once my top tank cracked, but the car was still drivable, even if there was a lot of steam.

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Originally Posted by onlykillzz

i think its just Brisbane honda is shit lol

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2nd that.

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Originally Posted by Tai

I've been to several honda dealers for purchases and never had issues.

I think they didn't return your call because they thought you were a c0ck, which you sound like at the moment on the forums.

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Oh im sorry, was i havin a stab at you? Lol, thats what ive grown to appreciate about the forums, some people are willing to have a dig at other members. My post was a generalisation on my experience from Honda and i wanted to see what others experiences are, and u wanna be a tool about it. I'm glad you have found a way to entertain yourself, good for you.

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Originally Posted by 45SET

2nd that.

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Yea, it seems to be the trend that Honda up here in Brisbane isn't very good with their support. What you guys say about the good support Honda has down NSW and VIC is impressive tho, good shit.:thumbsup:

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Originally Posted by TYP32

Yea, it seems to be the trend that Honda up here in Brisbane isn't very good with their support. What you guys say about the good support Honda has down NSW and VIC is impressive tho, good shit.:thumbsup:

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Here in Brisbane at least (and this isn't just for Honda), unless your car is new or still under warranty, they don't care about you.

I always have, and always will take my car to a specialist.

You posted on a public forum asking for input, and you're only going to accept positive and trash the negative?

Seriously, if your real attitude is close to the attitude you portray in your posts, then I'm really not surprised that they don't want to deal with you.

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Originally Posted by geeang

You posted on a public forum asking for input, and you're only going to accept positive and trash the negative?

Seriously, if your real attitude is close to the attitude you portray in your posts, then I'm really not surprised that they don't want to deal with you.

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Spose you're right :o

I have just read my post, and i am sorry, i realised i should have illiterated. I have only had dealings with the Honda dealerships up here in Brisbane, due to my location. I wasnt attempting to make a generalisation on Honda Australia wide, due to the fact that i havent dealt with any of the dealerships outside of Brisbane, so why would i do that? Simply venting due to the situation up here with the way Brisbane dealerships dont want to know your car when it is out of warranty. Yea i worded my post post way wrong, so i'll take that and the critics on the chin. Sorry boys, i should chill, crack a beer and keep my opinions to myself in future.

taking ur car to dealerships are no different to taking ur car to any other mechanics, there's good, there's bad. price is generally more expensive at honda.

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Originally Posted by 45SET

2nd that.

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what brisbane dealer have you had problems with man? I go to bayside honda, used to go to highway but not anymore.

Illiterated is not a word, but there is a certain irony in your use of it.

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Originally Posted by jks24

what brisbane dealer have you had problems with man? I go to bayside honda, used to go to highway but not anymore.

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Had the car serviced at Northside Honda (Sandgate Road, Nundah), and service, price etc was crap.

Had my previous car (Seat Ibiza GTi) Serviced at Austral VW (Seat is basically a VW) and it was even worse. I never had my Honda serviced at Austral Honda, but the price wasn't any better then Northside Honda.

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Originally Posted by 45SET

Had the car serviced at Northside Honda (Sandgate Road, Nundah), and service, price etc was crap.

Had my previous car (Seat Ibiza GTi) Serviced at Austral VW (Seat is basically a VW) and it was even worse. I never had my Honda serviced at Austral Honda, but the price wasn't any better then Northside Honda.

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yeh well having three hondas in the family we take all our cars together and get a good deal. Last time though with highway they wanted 300 more than bayside to do a certain job. We became good friends with a service manager who was at highway and now hes at bayside honda so he looks after us :). I cant complain