Hey everyone...
Have just added a new Honda Jazz GE to the stable of cars in the family so hopefully I'll be posting a lot more about this new addition in the near future
Happy times...but unfortunately, that hasn't been entirely the case. You see, it appears we have been duped by the business manager at the dealership. The car is under finance and we were quoted X amount per week over X number years. No worries, that was agreed to and the dotted line was signed.
So imagine our shock when we received the first payment quote in the mail to find that the quoted X amount was false and that it had increased by a not insubstantial amount. We've done all the sums - factored in the maintenance fees, coupons with the finance etc. - but the increase in the payable amount just does not stack up.
We approached the business manager to clarify these issues only to be confronted with a condescending and arrogant twat that, ultimately, is refusing to acknowledge that he quoted the X amount to us.
Obviously, we are more than just a wee bit pissed off and will be taking this matter to the owner of the dealership and to Honda Australia, if necessary.
Would just like to hear your thoughts on this matter and if anyone else has had a similar experience?
I have refrained from mentioning the name of the dealership - as per the forum rules and what not - but will disclose more info. should I be contacted via PM.
Cheers
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