[CL9]Not a happy Friday... Tow truck totally f**cked up my front end

**MikesVtec** · 30-08-2010 07:50 AM

I'd just report to the insurance company and don't bother harassing the towing company, that's the insurance company's job. They have collections specialists and a legal team to deal with these things everyday of the week. Your case is pretty clear. Yes you were wrong the park there in clearway, but in no way does anyone have the right to damage your property without being liable to pay for it.

Let us know what happens.

**burak213** · 30-08-2010 08:29 AM

how did you know what towing company to call?

**Stig** · 30-08-2010 09:31 AM

^ I assume their number is on the towing slip he received

**Mr_will** · 30-08-2010 09:50 AM

thats terrible mate - you seem to be approaching it in a pretty commonsense way though - your fault for leaving your car there, but you didn't deserve anything beyond a fine/towing fee.

see how your insurance company goes, but there are other options too - letter of demand from you personally etc. good luck

**burak213** · 30-08-2010 10:43 AM

Originally Posted by Stig

^ I assume their number is on the towing slip he received

yeah but he said he saw his car gone and then called the towing company which advised him they towed it to the next street

**Snowcone** · 30-08-2010 11:11 AM

If you go through your insurance company, they will make you pay the excess for the claim.
If you don't have the time to handle it yourself, then let them do it.
Personally I would do the leg work myself and save the $500+.
Get the quote and then forward it onto the RTA yourself with all the details.
If they ask if you are insured just tell them yes but you do not want to involve the company at this stage.

**neborama** · 30-08-2010 12:45 PM

Thanks for the advice guys.

I'm going with the option of chasing my own private quotes from licenced repairers and send an nasty email to the RTA. They do have a 'Damage & Claim' department so hopefully I can get full compensation for the repairs. So far the quote I've got is about $1200, for new bar, water bottle, painting and labour, not cheap!

If that fails, then I'll go through AAMI and have it sorted.

More updates to come.

**HunterZero** · 31-08-2010 10:37 AM

Ouch. So that puddle was your car having a wee from a broken washer bottle?

Hope it works out for you.

- HZ

**tony1234** · 31-08-2010 12:10 PM

Originally Posted by neborama

Thanks for the advice guys.

I'm going with the option of chasing my own private quotes from licenced repairers and send an nasty email to the RTA. They do have a 'Damage & Claim' department so hopefully I can get full compensation for the repairs. So far the quote I've got is about $1200, for new bar, water bottle, painting and labour, not cheap!

If that fails, then I'll go through AAMI and have it sorted.

More updates to come.

I suggest you lodge a claim with your insurance co.You wont lose your NCB as it wasn't your fault.That's why you pay insurance.Let them do the chasing up for you

**HunterZero** · 31-08-2010 05:26 PM

Originally Posted by tony1234

I suggest you lodge a claim with your insurance co.You wont lose your NCB as it wasn't your fault.That's why you pay insurance.Let them do the chasing up for you

+1. Sounds like good advice.

- HZ

**albii** · 31-08-2010 06:50 PM

Originally Posted by HunterZero

+1. Sounds like good advice.

- HZ

Hey ,i said that a page ago...

**Snowcone** · 01-09-2010 09:06 AM

Well it's not that good of advice.
If you use your insurance company you will still have to pay the excess. Could be anything from $500 to $1,000 for nothing.
Do the leg work yourself and save the money