Hi all, I've got a dilemma regarding insurance at the moment. What happened was that I was at a wedding reception tonight and while I was there enjoying myself, some incosiderate person scratched my car without leaving a note. However, their car was still parked next to mine when I got back and I was able to take down the rego and photos. What I believe happened was that they opened their door and ended up scratching my car by hitting it.

How did I come to that conclusion? Well here's the street view of where I parked.

http://tinyurl.com/2wpgp7o

I was parked in the last spot at a 90* angle, there was another car parallel parked to the right of me and the offending vehicle was illegally parked in between mine and the other car with literally a 4-5cm gap between mine. Tracing the angle of how their door would've opened, it matched my scratch perfectly and I could see tiny paint chips on the edge of their door at the same height as my scratch.

I managed to get high quality photos by asking the photographer of the wedding to take them and he's emailing them to me tomorrow. What's more, on the white brick wall, there is a CCTV camera installed at an angle pointed directly at my car which is owned by a florist shop (not installed at the time the street view photo was taken). I've already filed a police report but they're waiting for the photos and hopefully CCTV footage if I can get it.

I made a report with my insurance company but they require me to first pay a $500 excess which will only be refunded if they can successfully win against the other person. So what do you guys reckon? Do I have a solid chance of winning and I should go through with the insurance claim? Because the deciding piece of evidence will definitely be the CCTV footage from the florist shop and I am not 100% sure if I'll be able to get it. The scratch isn't too big and I honestly don't think it's worth $500 to fix in the case that I lose.

Sorry for the long read, but any advice would be great. And sorry if I posted this in the wrong section.