$1200 for an 80,000km service!!!

[matt]

i wouldnt say he got 'owned' as the work wouldnt have been done unless it was necessary. they're hardly gonna let you pickup your car if it has metal to metal on pads for example coz then it will come back on them for not changing them (as brakes are prolly the most important repair safety-wise).... but yes he should have been called and quoted before the work was carried out

i would have thought that would be true IF they didn't warn you they needed to be replaced ie. they tell him that he does need new brake pads and rotors machined as they are dangerously low and he says no because he can't afford it. i would have thought they would have met their obligation at that point.

[kayot1k]

i agree with panda

as i understand they cannot let you drive you car out knowing your car is not safe . its like the law or something. but yes they should of informed you but i think they would've made you fix it either way.

[marcus]

thats super ripped off

[Ru$kI]

I recently did a full service on my car (96 EK) at a local mechanic (whom i trust a great deal)...cost me $270 (NOT mates rates)...and the car has done 85,000km

[jamchen]

i agree with panda

as i understand they cannot let you drive you car out knowing your car is not safe . its like the law or something. but yes they should of informed you but i think they would've made you fix it either way.

um... but think about it tho... generally members on this forum have at least some knowledge to the honda/non-honda cars they own.,.. its not hard to notice whether the brakes are gone or not... if the pads are low, he should've been adviced from last service.,.,..
plus, are these things mentioned in the fbeggining the dangerous stuff? pads low in material... um.. that doesn't sound to me the pads needed to be changed immediately...
and RH rack boot air tube!!?? um... i dun think that's another has-to-be-changed-on-spot repair...

[Rasputin]

I feel your pain mate.
One of the boys from work had the same thing happen to him where they just decided that he needed a whole bunch of work done, and there was no way he could possibly afford it. He'd scraped to afford a new clutch and they hit him with $400 of extra repairs. Whether he needed them or not, he couldn't afford them. (At this point, luckily he could legally refuse to pay the work he was unaware of, and it would have cost them too much labour to take the parts back again, so he got the repairs for free.)

Panda, I agree with you that it's better that they recognised these problems instead of only doing what they had to, but still it's not their right to go and change somethin without permission. For instance what if they decided you needed new pads, but you were just about to put on a set of upgraded calipers etc anyway?


Know your rights. The department of fair trading is your friend. So are the RTA. Have either a representative contactable or the laws in your glovebox and you'll save yourself a whole lot of hassle with everything from shoddy repairs to undeserved defects.

[panda[cRx]]

look they should have notified him, however we are only hearing ONE side of the story so i dont think its fair to speculate.

from the sounds of it the work needed to be done and it was done.

[EuroDude]

ripped off man, thats hectic. they should have quoted u first. I mean if the car wasnt safe, you could have got it towed to somewhere else to get repaired.

What is a "RH rack boot air tube" anyway? That doesnt seem essential...

I would go to another dealer, these guys seem dodge.

[Rasputin]

It sounds to me like that's one of the gas struts to hold the hatch up.
Essential stuff, I'm sure.

Definately take note of mechanics doing things like this. Find someone you can trust, you and your car will be better for it.

[Limbo]

mate still pretty steep, can't wait to see what they charge you for the 100,000km services, its should be a bigger service + timing belt!

[vtek]

the 80,000km service is bigger then a 100,000km. A 100,000km service is a normal service+ timing belt. I fully agree 100% with pandacrx, honda dealerships always get bagged for the pricing but you get what you pay for. Its not uncommon that honda always have to pick up mess that is caused by honda specialist who are not certified dealers and are not fully equiped and not have access to honda information.

mate still pretty steep, can't wait to see what they charge you for the 100,000km services, its should be a bigger service + timing belt!

[jamchen]

but then again, the question is that it seems like the dealer didn't contact him to inform such things are found in bad condition and needed to be changed... just like someone else said, what if he couldn't afford it?