It really hurts and I can understand the OP feelings.
If Whiteline were truely concerned the least they should do is put a warning on their website or to show true commitment to their customers offer a free upgrade (although as Blitz said the ASR product is still superior).
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Originally Posted by ludecrs
They have the depreciation re-sale value of a burnt out and multi-rolled Commodore.
It really hurts and I can understand the OP feelings.
If Whiteline were truely concerned the least they should do is put a warning on their website or to show true commitment to their customers offer a free upgrade (although as Blitz said the ASR product is still superior).
Yeah exactly.They are only blackening thier name by keeping the old product out thier.I'm sure we will see more of these threads.
Then,I guess they will have to change thier name
Ideally what they should do is make an announcement on their website or somewhere telling people who are using their old faulty product to come to whiteline for a free upgrade. Just like other companys recall faulty products.
That would prevent even more people get a torn subframe and show they care about their customers.
I just dont get how people can sell things like this, its like they bent a metal bar , hooked it up to a test car, drove around the block and then released it onto the market...seriously
Whiteline sell a faulty product.This has been prooved time and time again.He is due full compensation and an apology.
If you read 0098's post,
he didn't even buy the whiteline sway bar
. It was put onto his car by the previous owner that owned the car. I bet he was happy when he purchased the car that he was getting a whiteline bar included in the price. I won't think Whiteline is obligated in any way to cover 0098's repair bill. If the previous owner who purchased the bar was complaining, then yes, Whiteline has some obligation.
And it's not 100% whiteline's fault. Even Accord Euros have the problem with the rear subframe bracket tearing if we use a swaybar thicker than 22mm with poly bushings and thicker endlinks.
If you read 0098's post, . It was put onto his car by the previous owner that owned the car. I bet he was happy when he purchased the car that he was getting a whiteline bar included in the price. I won't think Whiteline is obligated in any way to cover 0098's repair bill. If the previous owner who purchased the bar was complaining, then yes, Whiteline has some obligation..
I agree they dont have to do anything, but the bar caused the fault and this in my opinion place moral issues on Whiteline.
Originally Posted by aaronng
And it's not 100% whiteline's fault. Even Accord Euros have the problem with the rear subframe bracket tearing if we use a swaybar thicker than 22mm with poly bushings and thicker endlinks.
I disagree. They are selling a product that they know may cause problems. At a minimum they should have big bold warnings on the bars/boxes/instructions that say there is a potential issue with installing larger swaybars and that the owner is taking some risk installing it.
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Originally Posted by ludecrs
They have the depreciation re-sale value of a burnt out and multi-rolled Commodore.
I disagree. They are selling a product that they know may cause problems. At a minimum they should have big bold warnings on the bars/boxes/instructions that say there is a potential issue with installing larger swaybars and that the owner is taking some risk installing it.
If you purchased a rear sway bar for the EK from another brand that did not have a suitable reinforcement kit, you would also get the same subframe tearing. The difference is that other brands have rectified the problem by including good bracing. Whiteline hasn't and I am agreeing with you that their product is inferior. What I am disagreeing with is that a car's chassis is designed with OEM parts in mind. When you use upgraded/stiffer parts, you place additional stresses that can overwhelm the material/thickness that the chassis is made out of. When you purchase an aftermarket higher-specced product or a car with such a part, this is the risk that you choose to take.
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