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Originally Posted by Bob san
now i am not angry about they won't cover my engine,
Why bloody not?? I would be.
Mate have you spoken to a solicitor? I suggest you do quickly, most will give you a quick chat free of charge, and then charge once they begin formal work.
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78 Civic "Hondamatic"
WTB: 4x120 Wheels. Any kind!
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now i have contacted both a solicitor and consumer affairs. let me tell you how helpful consumer affairs is.
the person who took the case rang me up and said 'why didn't u just put a second hand engine in?'. he tell further when on claiming i have revved the car till it blew up and my case was not going to be in my favour. the person was an older fellow and his tone was very cocky.
back in febuary honda constanly harassed me to tow my car back. they had even threathen to charge me $25 a day just for my car being there. this was resolved after my solicitor gave them a ring.
now earlier this month i recieved a letter from honda claiming they will tow my car into storage as my car has been there since late january. i had gotten my solicitor to wrtie them a letter saying this case is now under consumer affairs and they have no right to remove my car without my permission and the car will not be moved until this matter was resolved.
a week later i rang them to confirm with honda and guess what? they towed my car knowing my solicitor had sended them a letter. and the best part is they didn't even tell me the address on where the car was even going.
i have towed the car back since after my lawyer asked them for the address and now there are more scratches on my car then u can get on a scratches ticket. also i had to pay them $420 for their diagnoises of the engine, which they only removed the sump...
Last edited by Bob san; 29-04-2008 at 09:04 PM.
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Originally Posted by Bob san
the person was an older fellow and his tone was very cocky.
I think I've spoken with the same guy! I had problems with the fuel bowser at Mobil (not pumping fuel properly) and I called up Consumer Affairs. This guy is so slack, ignorant and unhelpful. He must have a billion of complaint calls everyday but I don't care, his job is to help and he shows zero effort of helping.
I've also experienced a few insurance disputes, I been through countless phonecalls, letters, faxes, considerations, appeals, and at the end of the day, it's going to cost you time and money, and no one is going to pull out $$ from the sky to help you.
Best option is to accept that you've been unlucky.
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Originally Posted by KofS2s
I think I've spoken with the same guy! I had problems with the fuel bowser at Mobil (not pumping fuel properly) and I called up Consumer Affairs. This guy is so slack, ignorant and unhelpful. He must have a billion of complaint calls everyday but I don't care, his job is to help and he shows zero effort of helping.
I've also experienced a few insurance disputes, I been through countless phonecalls, letters, faxes, considerations, appeals, and at the end of the day, it's going to cost you time and money, and no one is going to pull out $$ from the sky to help you.
Best option is to accept that you've been unlucky.
was his name phillip plumpe by any chance?
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perhaps you would be able to claim the damage under insurance?
in the end it'd be cheaper than paying for a new engine out of pocket.
you might want to consider removing the aftermarket parts before you lodge a claim tho..
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thanks for the advice jess, but i have spoken to honda HQ directly and it has gone nowhere.
I spoke to the customer relations department manager at honda HQ and his tone and response was incredibaly rude and unhelpful. not only did they not tell me the extact reason for not covering my damages but he had accused me of lying and making stuff up. it was like talking to a ignorant child who was covering his hears and going waa waa waa.
mate i must have been to over a dozen different workshops and none of them wanna help me out. i don't blame them as who would wanna make an enemy outa honda?
now 3 months have passed and i am almost outta pocket. i am left with nothing but bad memories of honda.
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a current affair / today tonight
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I really hope this goes well for you. Make sure you keep us posted on results. It's seems ridiculous that they can just void warranty by saying it's your fault
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i feel sorry for you but the warranty clearly states
*Any vehicle used for competition, racing or record attempts or equipped with performance enhancing components
i feel annoyed for you and i would be pissed off if i was you aswell but when you install a CAI and Exhaust system spose you are taking that risk
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