Quote Originally Posted by Ken-f View Post
That's insane! Did they respray both doors or something? It seems quite excessive for a scratch like that.
Yes, they would most likely have had to respray both doors. That can sometimes leave you with doors that don't match the front and rear quarter panels of the car, so it's not unheard of to repaint the entire side of the car.

Due to the paint being clear-coated, it's very hard to spot repair just the area of the scratch, especially if the scratch is deep. If it's not done properly, you'll see where the respray meets the original paint, usually as halos or hazy areas, or the colour won't appear to match, even if the colour layer is the same underneath. They have to 'lose' the edges of the repair, so normally the best way to do that is repaint the entire door.

- HZ