This boils down to communication - I doubt someone on here since 2008 and who has traded successfully would even contemplate scamming someone, especially for a small amount of money (as the OP said)!
So what we have now is a "poor" situation that can be resolved with a bit of "give and take" on both parties sides.
I've chased people (on eBay) sometimes for up to two months trying to get stuff or in the case of refunds, providing details to PayPal. What happens is people put stuff up for .99c and then when it doesn't attract much interest (and it sells for that amount) they go into hiding, trying to get out of the legal transaction. In fact, from one guy about a year ago I won a complete EG interior (carpet, seats, door trims, etc) for about $15. Never saw the stuff and gave up trying to contact him or track him down! It takes all types to make the world go round.
Anyway, I got off track, but the lesson is - be patient, keep in contact, and save all msgs, paperwork, etc. Try and resolve issues directly, not publicly where there is lots of "he said - you said" stuff.
I hope this got resolved to the satisfaction of both parties.
PS. I've only ever dealt directly with e-Go (Hunter Express) Couriers and generally they have been very good, efficient and timely. I recently got stuff from Qld overnight. Only ever had one issue when they damaged something I sent interstate. But they provide paperwork, tracking, and good communication (they contact both seller and receiver). Sometimes couriers can be a little lazy and because they deal with thousands of people a day, it may be hard to track down their shipping manifests. It depends on how good their back office systems are.
Peter
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