Help! Quick advice needed on 2003 Jazz CVT shudder

[MDJase]

Yeah I had a noisy shudder problem with my Jazz too, but it's automatic, not manual. I thought I just had a really loose hatch window. I called up Honda servicing and the guy told me it's probably just my number plate rattling. All I got to do is put a sponge between the number plate and my car. But I removed the black border on the number plate instead (i.e. the advertisement for the dealership you bought the Jazz from. For me it was Colin's Honda - Rockdale). Problem solved. The guys at servicing probably aren't allowed to tell you to remove their "advertising" so they suggest using a sponge.

[jazzychick]

Mines an auto. The shudder isn't anything like a rattle though - you'd know it if you had it. The whole car vibrates when accelarating from stationary. It feels like I'm driving ride-on lawnmower that's been serviced by the Teletubbies.

[panda[cRx]]

yes the shudder is a common fault. generally if the cvtf flush doesnt work it either gets a new start clutch or in some cases a new trans. honda evaluate this on a case by case basis.
also can i note be POLITE yet persistent asbeing rude/abrasive will get you nowhere, even if you are in the right. (not saying you have been rude but it happens all the time)

also why do you need your tappets done, and why is that an overnight thing?
the tappets should have been done at approx 40k so shouldn't be due again til about 80k

with the aircon there is not much they can do other than offer an antibacterial treatment and inspect all the drainage points. there is generally very little that goes wrong with aircon these days

also if your battery has died recently get them to carry out the cvt memory relearning procedure (ignore if they end up repairing it coz they will do anyway)

don't feel too disheartened with the trans problem, honda in general are very good with common faults like that. i have seen 9-10yo cars (mainly hrv) get brand new cvts at no charge, all covered by 'goodwill' by honda

Get them to put in writing that the problem was identified during the warranty period and that if the CVT fails, they will cover it under goodwill warranty for a period of X years after warranty.

lol @ getting something like that in writing

Yeah I had a noisy shudder problem with my Jazz too, but it's automatic, not manual. I thought I just had a really loose hatch window. I called up Honda servicing and the guy told me it's probably just my number plate rattling. All I got to do is put a sponge between the number plate and my car. But I removed the black border on the number plate instead (i.e. the advertisement for the dealership you bought the Jazz from. For me it was Colin's Honda - Rockdale). Problem solved. The guys at servicing probably aren't allowed to tell you to remove their "advertising" so they suggest using a sponge.

jazz number plate rattles are common. dealers usually stick like a foam padding being the plate, there is no need to remove the number plate protector (at least with the time most melb dealers use)

[jazzychick]

be POLITE yet persistent asbeing rude/abrasive will get you nowhere, even if you are in the right. (not saying you have been rude but it happens all the time)

Yes - doing my best on this note. They're on the back foot a bit because while I was there we worked out that a)they hadn't kept my book up to date (we fixed it while I was there) b) they charged me for CVT oil and flush last service which was covered by warranty and c) there is records of me complaining about the shudder. It just annoys me because he would have known the flush he did today didn't fix the shudder, yet they left me with the job of having to tell them yet again the shudder problem is still there. With the amount of reporting of the shudder I have done, combined with their knowledge that it was a common CVT problem, and my saying at the outset that I would not see an oil change as a resolution today - it feels like I'm being fobbed off. This is why customers go into attack mode - they feel as if they have to ramp it up to get heard. Is it any wonder?

also why do you need your tappets done, and why is that an overnight thing?
the tappets should have been done at approx 40k so shouldn't be due again til about 80k

Well I'm SO not a mechanic- but the problem I was talking about didn't sound like a tappet problem to me. I do know what tappets sound like (had an old are many years ago with probs) So when they said that the noise was tappets......what can I say? But.....when I drove it out, it sounds like it's got damn tappet problems now. They said it's an overnight thing because it has to be done when the car is really cold and it needs to be driven in and left to cool down and usually that means overnight. Does that sound right or a load of cobblers? It's not a problem for me to leave it overnight. Well, not much of one anyway - that's the least of my worries.

don't feel too disheartened with the trans problem, honda in general are very good with common faults like that. i have seen 9-10yo cars (mainly hrv) get brand new cvts at no charge, all covered by 'goodwill' by honda

Wow - really? Out of warranty for 7 yrs and a transmission replacement? That is heartening!

So - what's the advice for when I ring tommorrow? Say please can I have a starter clutch replacement. Or ask for the transmission replacement? What do I say if they say I have to let it run for a bit to see if the oil change gets rid of it? I can't believe they sent me off with it still shuddering saying 'see if that works' - after the history.

Thanks.

[panda[cRx]]

So - what's the advice for when I ring tommorrow? Say please can I have a starter clutch replacement. Or ask for the transmission replacement? What do I say if they say I have to let it run for a bit to see if the oil change gets rid of it? I can't believe they sent me off with it still shuddering saying 'see if that works' - after the history.

Thanks.

i'd prolly just be straight up with them, mention you know its a common problem and you would (obviously) like it resolved asap.

demand (nicely) that they submit a 'pwa' to honda to request authorisation for repairs under warranty (if it is indeed in extended warranty)

if it is out of warranty they can still request for assitance from honda australia as its a common fault. as i said earlier this kind of stuff is all reviewed on a case by case basis. if you are unhappy with the results ask your dealer for the number to honda customer relations and see how you go



as for tappets most workshops use air conditioner type units to cool down the engines. so while it CAN be left overnight so they can be done first thing in the morning its not a necessity