Ok.. just got my Civic back from her first service.. sigh.. an extremely unhappy experience... so i'm just gonna rant on for a bit!

Been waiting for to get my reverse sensors fitted and since I have a Red FD, they didn't have them in stock and have been on back order since I got the car. So I book the car in for its first service and the dealer assured me that the sensors were in stock.

Come today, dropped the car off all the way at Rosebery, in the middle of nowhere at 8:30 am. At 4:30pm after taking 2 buses just to get back to the damn dealership, I was told the sensors could not be installed because the color was wrong.

I wouldn't have been so pissed off, if they told me the truth... maybe ordered the wrong colour, didnt' check stock properly... etc.. etc. But instead, the service manager tells me that even though the box said they were red, they turned out to be a different colour when they opened it and it wasn't their fault and nothing could be done.

C'mon!!! we're talking about genuine sealed Honda parts here! Wat are the chances of it being in-correctly packed? If they didn't have the sensors, I would've driven all they way to Rosebery to get my service done, I would've just went to Hornsby Honda 2 mins away from my place... instead of driving for 1.5 during peak hr and taking another hr on the bus!!!...

To top it off, the service manager was so arrogant and didn't even apologize... just kept saying there's nothing we can do, we've put it on express order.. we'll call you when it gets here.. etc.. etc... ok.. i'm not expecting great customer service and the first service is free... but this is just bull Sh*t!

... the sales guys there are great.. but the service dept there's crap .. defn won't service there again... .. sigh..but still have to go back again to get my sensors fitted.. .. but feel so much better after my rant..