I have taken my car to the Parramatta service centre 3 times now for the creaking clutch problem. First time I had a couple of other minor problems to fix up and they told me they couldn't replicate the problem with the clutch. So i got the minor things fixed and went on my way.
Second time I went inside the car with one of the mechanics to test drive it. Of course I couldn't replicate this intermittent clutch noise, the driver told me he had been with the company for years and hadn't heard about anything like this. But they ended up lubricating the pivot point or something which made it better for about 3 weeks. Then the noise started coming back again. It's always in first gear when releasing the clutch when it happens.
Third time I went back a different guy took me out for another test drive. We kind of heard the noise once, when i described it he knew exactly what i was talking about and even mimicked the noise perfectly. His conclusion was that "I know what the problem is, your clutch was on the way out" and I should just drive it until it gets worse. Then I would have to pay over 1k because it's not covered by warranty (wear n tear). Also while we were in the car he was fiddling with my centre console and completely snapped the entire thing off its hinges. They ended up ringing me saying they will need the car for 2 more days while the centre console is shipped in from Melbourne. I ended up walking in there and getting my keys back the very same day because I was fed up.
So basically I have been in there 3 times, had NOTHING done and now my centre console is broken and much time and frustration have been spent. This clutch problem is really annoying me, it happens enough for me to know that there is a problem but I can't replicate it when i need to, argh! I have booked in to go to Artarmon next week (Parramatta wouldn't send the console over so I will have to go through the same processes all over again). It's such a shame because Honda’s are great cars, but I have had nothing but headaches trying to get anything done at all.
i have the same problem with the creaking clutch and the lack of dealer response, how many k's has your car done? if it is under 70,000 or in warranty id contact honda and try and make a claim, in some cases they exhibit good will if your out of warranty.
LOL - Got my car back today after complaining about the drivers seat and the dealer believed they solved the problem, well they did for about 30 mins. It's now worse then it was before i took it in to be fixed!
LOL - Got my car back today after complaining about the drivers seat and the dealer believed they solved the problem, well they did for about 30 mins. It's now worse then it was before i took it in to be fixed!
I am going to call another dealer Monday morning.
Your dealer must be hopeless.go somewhere else and complain to Honda HO.
7 months old CL9 6MLUX, Hissing sound from underneat the glove box, Centre bottom console lid doesnt spring open, A/C turn on, experiencing pulse/vibration, feeling it from the accelarator pedal when compressor kicks-in. All fixed under warranty. A/C low on gas creating low hissing sound. All O.K. (i hope) got it fixed today. DEALERSHIP: TYNAN Honda-Sutherland. They also have a shuttle bus to take you to westfield-miranda and around the area. Friendly service advisors.
Originally Posted by LXRY
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