[CU2] funny noise from the engine when slow accelerate

[eur001]

SPQR, I am trying a nicely worded email to the Service Department at my local Honda dealership. To be honest it is not really their fault as I believe it to be a manufacturing problem...though by now someone should have worked out what is causing it and a possible solution given that this is not isolated to one vehicle or not even one country.

The ACCC is the next avenue or alternatively we could be like those Ford and Jeep drivers and go to Today Tonight or ACA to get some action. And at the end of the day that is all that we want is action, to rectify an evident problem with a car that is otherwise quite fine!!

Thats very true. It still a very good car after all. I have no other complaint except the noise. And rightly said, what we need is an action to solve the problem. I must said without the noise, its a great car! i like it very much. Please keep pushing Honda Aust and share every bits of success here..
However, it we are not going anywhere....the option above sounds very reasonable.

[Bobjones]

This is the response I have from my Dealer with respect to the noise:

"I have duly read your comments and concerns and can advise in relation to the “ pinging/rattling ” you are experiencing that Honda Technical have received a small number of similar incidents and have reported same to the Factory and are waiting for direction from them. Until such time as to that investigation being concluded we would not attempt to carry out further diagnosis, however we will advise you accordingly as soon as we receive advice from Honda. If you wish to lodge your concerns directly with Honda Australia on this issue phone Customer Assistance on 1800804954.

While I can understand your frustrations at this point in time I can only reiterate that until we receive advice from Honda we are unable to finalize the engine issue."

Accordingly, I will be contacting Honda Australia but other than that they are working on it and only time will tell if there is a viable solution.

[eur001]

This is the response I have from my Dealer with respect to the noise:

"I have duly read your comments and concerns and can advise in relation to the “ pinging/rattling ” you are experiencing that Honda Technical have received a small number of similar incidents and have reported same to the Factory and are waiting for direction from them. Until such time as to that investigation being concluded we would not attempt to carry out further diagnosis, however we will advise you accordingly as soon as we receive advice from Honda. If you wish to lodge your concerns directly with Honda Australia on this issue phone Customer Assistance on 1800804954.

While I can understand your frustrations at this point in time I can only reiterate that until we receive advice from Honda we are unable to finalize the engine issue."

Accordingly, I will be contacting Honda Australia but other than that they are working on it and only time will tell if there is a viable solution.

Well, lets hope they can come up with the solution soon.
They have to look into it now with all these complaints, thats good news!
Thanks for your sharing

[SPQR]

This is the response I have from my Dealer with respect to the noise:

"I have duly read your comments and concerns and can advise in relation to the “ pinging/rattling ” you are experiencing that Honda Technical have received a small number of similar incidents and have reported same to the Factory and are waiting for direction from them. Until such time as to that investigation being concluded we would not attempt to carry out further diagnosis, however we will advise you accordingly as soon as we receive advice from Honda. If you wish to lodge your concerns directly with Honda Australia on this issue phone Customer Assistance on 1800804954.

While I can understand your frustrations at this point in time I can only reiterate that until we receive advice from Honda we are unable to finalize the engine issue."


Accordingly, I will be contacting Honda Australia but other than that they are working on it and only time will tell if there is a viable solution.

This sounds like it's got through the "veil" to Honda Japan. This is good. I have found by previous experience that it's only when the Japanese manufacturer hears of the problem that real solutions happen.

However, I think the issue arises from the high compression ratio of the engine. As it's pretty hard to change, the solution might be 1) You all must use 98 RON petrol; or 2) They take your cars and tell you they're going to fix it but in the workshop they upload a new programme for the engine computer that retards the timing or squirts more fuel in for a given load.

Neither solution is really acceptable as both come at a cost at the petrol pumps for the owners.

Solution 3 could be that it is was a dud knock sensor (or O2 sensor) afterall (that explains why not all cars have the problem). The solution for this is a replacement sensor. I hope it's something as easy as that.

I did not experience the problem when I test drove the car and our one dealer in Darwin is too tight to fill the tank with 98 RON (at $2.00 per litre at the time of the test drive!) so the test car would have had 95 RON in the tank. And its hot up here; so it's the worst conditions for "pinging".

[eur001]

This sounds like it's got through the "veil" to Honda Japan. This is good. I have found by previous experience that it's only when the Japanese manufacturer hears of the problem that real solutions happen.

However, I think the issue arises from the high compression ratio of the engine. As it's pretty hard to change, the solution might be 1) You all must use 98 RON petrol; or 2) They take your cars and tell you they're going to fix it but in the workshop they upload a new programme for the engine computer that retards the timing or squirts more fuel in for a given load.

Neither solution is really acceptable as both come at a cost at the petrol pumps for the owners.

Solution 3 could be that it is was a dud knock sensor (or O2 sensor) afterall (that explains why not all cars have the problem). The solution for this is a replacement sensor. I hope it's something as easy as that.

I did not experience the problem when I test drove the car and our one dealer in Darwin is too tight to fill the tank with 98 RON (at $2.00 per litre at the time of the test drive!) so the test car would have had 95 RON in the tank. And its hot up here; so it's the worst conditions for "pinging".

All the possible solutions are not looking good!

[MiSloVic]

just like any high tech equipment, early adoptors are usually the 'real world' beta testers.just like microsoft, it is why some prefer to wait for the 'service pack 1' versions.. Ie, the midlife update

[jbowly]

Have same problem with Honda euro Lux with Sat Nav Purchased 18th Sept now 1740 KMs still has pinging. Back to Dealer twice and no change. Running on 98 OCT Dealer added 2 bottles of octane booster no change. This pinging it would appear is not a petrol problem, yet dealer keeps saying just keep driving it. now metallic pinging will cause engine damage if left unchecked .( owners manual Page 334). So why hav'nt Honda Australia taken action to advise they are doing something about it. Shouldnt we all write a letter to honda Australia direct to add pressure to this issue. There is a contact page on the www.honda.com.au web site. If you have this problem then please communicate it to honda direct. Unless you do Honda will continue to fend us off through their dealers without an official response. Go to http://www.honda.com.au/wps/wcm/conn...es/Contact+Us/

[jbowly]

Honda euro Lux with Sat Nav Purchased 18th Sept now 1740 KMs still has pinging. Back to Dealer twice and no change. Running on 98 OCT Dealer added 2 bottles of octane booster no change. This pinging it would appear is not a petrol problem, yet dealer keeps saying just keep driving it. now metallic pinging will cause engine damage if left unchecked .( owners manual Page 334). So why hav'nt Honda Australia taken action to advise they are doing something about it. Shouldnt we all write a letter to honda Australia direct to add pressure to this issue. There is a contact page on the www.honda.com.au web site. If you have this problem then please communicate it to honda direct. Unless you do Honda will continue to fend us off through their dealers without an official response. Go to http://www.honda.com.au/wps/wcm/conn...es/Contact+Us/

[eur001]

Hi guys,

Just some updates. My Euro friend in Sydney had his Knock Sensor changed yesterday "compliment" from Honda Aust. However, the result is very very disappointed! The pinging sound still there.
This is the third time he sent the car back "over night" for the same problem.
He will report this to Honda Japan.
As for me, i am still waiting for the call from Honda Aust.

[Bobjones]

I think we are all waiting for a call from Honda Aust, seems the phone system must be down or something. I have emailed customer relations and have receipted a read receipt so I know they have the email, it was attaching my orginal 2 page email about the problems with the car...if I had customer service like this my business would not exist and neither would Honda cause no one would buy their cars...

Oh and that advert about racing and the heritage of Honda is a pile of BS, as if they learnt anything when they cannot build a car that does not rattle...end rant

[aaronng]

Oh and that advert about racing and the heritage of Honda is a pile of BS, as if they learnt anything when they cannot build a car that does not rattle...end rant

Almost all race cars rattle.

[Bobjones]

Our race car does not...and with over 400awkw and faster than a Porsche Cup car so go figure...