Door rattles when listening to music

[bj_mahoney03]

Any warranty issues you take to the dealer they are meant to sort out. Once warranty runs out if the issue still hasn't been fixed they are not meant to charge you to have it fixed. As someone who used to work in the industry I have seen all too many cases where the service advisors just keep putting it off hoping the customer will just go away. People usually ended up just bringing their cars into the centre I was based at. Take it to another Service department.

[nickxau]

Any warranty issues you take to the dealer they are meant to sort out. Once warranty runs out if the issue still hasn't been fixed they are not meant to charge you to have it fixed. As someone who used to work in the industry I have seen all too many cases where the service advisors just keep putting it off hoping the customer will just go away. People usually ended up just bringing their cars into the centre I was based at. Take it to another Service department.

How do you prove later on that you had indeed notified the dealer about any warranty issues? I mean, they can SAY to you on the spot: "yeh, yeh... I've entered your complaint into the system *blah*blah*blah*" but how do you know fo-sho?

[unity]

How do you prove later on that you had indeed notified the dealer about any warranty issues? I mean, they can SAY to you on the spot: "yeh, yeh... I've entered your complaint into the system *blah*blah*blah*" but how do you know fo-sho?

What they should do is document the problem and then document the outcome ie either fixed or could not duplicate. You should receive a copy of this report.