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  1. #169
    Newcomer Array
    Join Date
    Feb 2009
    Location
    Sydney
    Car:
    Honda CG5_ CU2
    Quote Originally Posted by Joystick View Post
    Just a quick question about delivery, my dealer won't do it on a Saturday, only during the week. Is this normal?

    I was told because of the price I got on the Euro they can't take someone off the floor for 45mins going over the car on a Saturday.

    Last Saturday they delivered a Lux Euro to a customer so I guess customer service comes at a price...
    Not too sure about that.... as i got mine on a weekday.. But i do know there is a list of things they need to take you through and once the checklist has been done ... you need to sign off that sheet for the salesman.

    Not sure if its to do with the price of what you got it for though... dunno

  2. #170
    Quote Originally Posted by Joystick View Post
    Just a quick question about delivery, my dealer won't do it on a Saturday, only during the week. Is this normal?

    I was told because of the price I got on the Euro they can't take someone off the floor for 45mins going over the car on a Saturday.

    Last Saturday they delivered a Lux Euro to a customer so I guess customer service comes at a price...
    Mate, I think you just got served... I would walk away from the dealer if I was treated like you... seriously... Dunno what he price they give you, but even if they give me 32k for that std auto I will still walk away...

    Bye2 Honda... Hello Mazda family

  3. #171
    Newcomer Array
    Join Date
    Sep 2007
    Location
    Me!bourne
    Car:
    04 CL9 & 03 S2K
    Quote Originally Posted by Joystick View Post
    I was told because of the price I got on the Euro they can't take someone off the floor for 45mins going over the car on a Saturday.
    That sounds like pathetic customer service. I have noticed that a lot of Honda dealers have no concept of customer service, so maybe its now normal for Honda to treat people like that.

  4. #172
    Newcomer Array
    Join Date
    Feb 2009
    Location
    Canberra, ACT
    Car:
    2008 EURO CU2 STD
    Quote Originally Posted by denot View Post
    Mate, I think you just got served... I would walk away from the dealer if I was treated like you... seriously... Dunno what he price they give you, but even if they give me 32k for that std auto I will still walk away...
    I almost did.

    I was very close to using my cooling off period and going to another dealer who WOULD provide customer service, I even consided buying another make.

    I just want to get my car so i can enjoy it, I thought buying a new car would be fun but in the end it was a very stressful experience for me.

  5. #173
    Member Array
    Join Date
    Aug 2006
    Location
    Sydney
    Car:
    06 Euro luxury manual
    Quote Originally Posted by Joystick View Post
    Just a quick question about delivery, my dealer won't do it on a Saturday, only during the week. Is this normal?

    I was told because of the price I got on the Euro they can't take someone off the floor for 45mins going over the car on a Saturday.

    Last Saturday they delivered a Lux Euro to a customer so I guess customer service comes at a price...
    Thats bullshit.That's just crap customer service.Name the dealer so we can all stay away from them.

  6. #174
    Member Array
    Join Date
    Mar 2007
    Location
    Darwin
    Car:
    2007 CRV Luxury
    Name, shame and flame!
    SPQR
    The first ever Whiteline RSB pattern for CL9 Euro.
    The world first ever after market RSB for RE4 CRV.

  7. #175
    Newcomer Array
    Join Date
    Dec 2008
    Location
    Sydney
    Car:
    2008 CU2 Lux Navi
    You can get some revenge when you get your Honda survey!

  8. #176
    Newcomer Array
    Join Date
    Feb 2009
    Location
    Sydney
    Car:
    Honda CG5_ CU2
    Yes just dont sign the survey !! hahahaha

    Or ask for the complaints box.

  9. #177
    Member Array
    Join Date
    Aug 2006
    Location
    Sydney
    Car:
    06 Euro luxury manual
    Bear in mind that this is the DEALER that is offering shit service.This has nothing to do with HA.

  10. #178
    Newcomer Array
    Join Date
    Feb 2009
    Location
    Canberra, ACT
    Car:
    2008 EURO CU2 STD
    Quote Originally Posted by Sludge View Post
    You can get some revenge when you get your Honda survey!
    Knowing my dealer I'll have to pay for the survey as an extra. :P

    I'll have some pics up tomorrow night.

  11. #179
    Member Array
    Join Date
    Mar 2007
    Location
    Darwin
    Car:
    2007 CRV Luxury
    Quote Originally Posted by Euro_CU2 View Post
    Yes just dont sign the survey !! hahahaha

    Or ask for the complaints box.
    I think those surveys have a well hidden reference number on them that enables Honda to know whose survey it is. Be afraid. And also, when you get your new car for a low price, if you go back to same dealer for service, they keep track of how much you owe them and they get it back off you over time. And it turns out that the yanks really did land on the moon.
    SPQR
    The first ever Whiteline RSB pattern for CL9 Euro.
    The world first ever after market RSB for RE4 CRV.

  12. #180
    Newcomer Array
    Join Date
    Feb 2009
    Location
    Sydney
    Car:
    Honda CG5_ CU2
    Quote Originally Posted by SPQR View Post
    I think those surveys have a well hidden reference number on them that enables Honda to know whose survey it is. Be afraid. And also, when you get your new car for a low price, if you go back to same dealer for service, they keep track of how much you owe them and they get it back off you over time. And it turns out that the yanks really did land on the moon.
    Well that could be possible, but i guess we might just have to wait and see who does their services first and keep everyone posted on how much it was...

    But thats only if ppl are curious to know if that is what goes on..

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