NEW 2009 Euro Luxury Auto Pinging

[CU2knight]

had the pinging fix completed- no rattle anymore.
I've only pours 98 petrol since i bought the vechicle 13 months ago. I was given the warning from the service guys at the dealership, don't lie, we could check the quality of your petrol- at that moment i wanted to smack all my receipts on the desk and say look at the evidence.

So happy with the fix so far....but hate the customer service at my dealership, reckon they are dodgy as. But no naming and shaming here.

[Type R Positive]

Nice to see you've had a win.

You just have to find a better dealer. Burswood seem to be the best in Perth for instance. Absolute pleasure to deal with. I have my favorite Toyota dealer in Perth too.

[SPQR]

had the pinging fix completed- no rattle anymore.
I've only pours 98 petrol since i bought the vechicle 13 months ago. I was given the warning from the service guys at the dealership, don't lie, we could check the quality of your petrol- at that moment i wanted to smack all my receipts on the desk and say look at the evidence.

So happy with the fix so far....but hate the customer service at my dealership, reckon they are dodgy as. But no naming and shaming here.

Checking on the petrol without your permission is an invasion of privacy. It's up to them to link any damage to your actions. In any case, as I have said before, I doubt that a humble dealership could justify owning the very expensive single cylinder engine with thick glass top that is used for finding the octane rating of a fuel. Such things are owned by car manufacturers, oil companies and university engineering departments.

[yfin]

I live in NZ and I had my knock sensor and ECU update done today. It was quite bad before the update and I'm happy to report it seems pretty good now. The car did seem a bit more responsive and the a/t seemed a bit smoother also. I'm looking forward to spending some more time in the car to see what the lasting impression is.

Cheers,

David.

wasn't the initial reaction from Honda about this issue stated to be Australia's "poor quality" fuel? obviously that poor fuel is in nz too.

[nzitr]

wasn't the initial reaction from Honda about this issue stated to be Australia's "poor quality" fuel? obviously that poor fuel is in nz too.

True we have the same fuel but I'd never had any run-a-round from my dealer on the issue. I was never asked what fuel I run (98 RON) and no-one wanted to test my car, they just booked it in when a kit was available.

Of course my experience may not be typical as I went though my sales resource who is pretty helpful overall.

[euro2009]

Surely we can all send comments/feedback to Wheels/Motor Magazines so they can chase that up with Honda Australia with more authority or Honda will get bad press/image and that will cost them dearly - don't you think?

[bub668]

My Euro been pinging like a bloody rock band...the dealer I bought with completely ignore me...


Sad to say I will never ever buy a Honda again...after owning several Hondas for over 2 decade.. and HA did absolute Jack..

Im dont even know whether I should take this to fair trading , I spent way 2 much time dealing with the dealers and service dept..and get fog off every time

[chris41]

bub668, don't lose hope, the 'fix' is official and released and will be fitted/applied under warranty next time you book your car at your dealer. I'll be having my Euro serviced shortly and will be making sure its completed then.

[actcueuro]

I spoke with the service manager at my dealership and he said make sure to book for the service well in advance and specifically mention the pinging so they can order the parts (in case they don't have them!).

I spoke with them on 24 September and they said they'd literally only received the "official" word a week beforehand and had only applied the fix once so far.

Mine actually doesn't ping so bad, but, still....I'd like it fixed as much as possible.

[chris41]

Yes, just booked mine one month in advance,
the dealer is fully aware and made note thats its to be applied.
Just to make note, I registered the problem with HA months ago as advised by the dealer and was never contacted advising that the fix was available, this forum has been my notification. Thanks to everyone thats added updates.

[Monza121]

Hey Guys,

I had the fix applied to my car yesterday. I can still hear a slight ping under heavy acceleration. However normal driving its all gone, I am also currently running on a tank of 95 octane. I will try 98 and let you know how I go.

On a side note, the Honda dealership I bought my car from were really good up until I picked the car up. Then I became a no body, especially to the service department. Warranty work, yeah we will fix it the third or fourth time you bring it in for the same reason. What a joke, I would like to name and shame. Not just to vent but to warn other Honda owners to go somewhere else.

Thanks guys

Monza

[CU2knight]

I'm exactly in the same boat, i went in bought the car, was promised the world, only to find the post sales service isn't there. rude over the phone, rude in person, fake as hell. give me the sh1ts when I went to service my car. funny thing is, they have heaps of awards for car sales etc on the walls, but nothing for service.

Hey Guys,

I had the fix applied to my car yesterday. I can still hear a slight ping under heavy acceleration. However normal driving its all gone, I am also currently running on a tank of 95 octane. I will try 98 and let you know how I go.

On a side note, the Honda dealership I bought my car from were really good up until I picked the car up. Then I became a no body, especially to the service department. Warranty work, yeah we will fix it the third or fourth time you bring it in for the same reason. What a joke, I would like to name and shame. Not just to vent but to warn other Honda owners to go somewhere else.

Thanks guys

Monza