Quote Originally Posted by hondar View Post
hi guys,

if you buy js racing product, it will always pay off buying it from us. if there is any problem arises from using it other than a reasonable wear and tear, we can fix it for you. we have the backing of j's racing japan.

the exhaust system was slow for the FIRST round as the system was not in placed. other than that, most of my delivery has been pretty accurate. japan is not having a good time economically. you can read the news. a lot of of tuning company in japan inc js racing, dont stock as much inventory as before. with profit margin eroding and cost of running a business keep going up, a reasonable inventory is kept. but who can predict what will sell that day and what is not.

any company who tells you they deal directly with js racing is rubbish! no one deal directly except us for australia market. normally they will buy from someone else who buy from js racing. we have been dealing with js racing for many years now and i know murakami-san very well.

to be fair, you may get lemon sometimes. doesnt matter what brand, apple, HP, even branded bags like LV can have fault. after all js exhaust is hand crafted. not factory machine weld. even cars can have problem. the more important question is whether the company that you buy from will support you or not. for us, if it is not customer fault, we will make sure he gets what he paid for. thats what keep our business running for so long. in fact this is going to be our 9 years in the business. a long time to be in the car industry where traders come and go every 2 years.

PS: btw during the delay for the first time, we actually offer a refund as soon as we know there is a delay. we actually contacted the buyer and advise them there is going to be a delay and he decided to go ahead with it anyway.
And this the reason why i buy through you guys Leo.