JAMES here;
the issue was a 10mm bolt caught in the vents of the brake rotor jamming between the carrier
i go to extreme lengths to keep my customers happy, as part of being compassionate about what i do
no ones perfect,shit happens
couldnt have said it better i lose sleep even after tripple checkingIn all seriousness though, posting on OzHonda before calling the mechanic who did the work (especially a job as big as an engine swap) is really putting the cart before the horse. Anyone in any business should be given an opportunity to set things right. If they don't, then I guess they are fair game, but small business people are nothing without their reputation, so at least give 'James' an opportunity to protect his. Chances are he would be horrified to hear something went wrong and would go to great lengths to fix it . . . but you're not going to know that unless you give him the opportunity.
FAISAL- I apologise that i was unable to assist during my holiday period, with your reciept comes waranty wich i would have no problem honouring
the vehicle had been test driven washed and vacuumed before its return and in working order
if u didn't exploit the measures that mechanics take to keep u happy, your last mechanic would have honored his warranty and you wouldn't have had to pay me to change your motor
when i informed your previous mechanic of the blatant mistake that he had made, he just warned me about you and his ordeal
Ison-Industries runs on word of mouth and a good reputation that in wich brought you to my shop
posting online before ive had a chance to look at the problem diminishes the trust you have in me as a mechanic
this doesnt tarnish my reputation it just give you one less honest repairer
regards, JAMES
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Originally Posted by SU-WOOP
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