Quote Originally Posted by bennjamin View Post
OP here is the link to contact the department of fair trading

http://www.fairtrading.nsw.gov.au/ft...ontact_us.page

They will assign a worker to your case - state as much info as possible and they will chase up the dealer and get something done about it.
Thanks bennjamin

I brought my HRV back to Honda Blacktown three times. They tested another HRV in their car yard and heard the same noise !!! They told me that they had already reported this issue to Honda and await for Honda response (could be 1 month or 1 year). At the moment, they don't know what to do with this noise. If this noise happens to majority of HRVs, I think it can be a design fault. I just hope more HRV owners will pick up this noise and report to Honda so that Honda will try to solve the problem quicker.

For now, I will try another dealer as per lilthug and Daveho1's suggestion.