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  1. #25
    I still love HONDA! Array
    Join Date
    Nov 2003
    Location
    Melbourne
    Car:
    Black8
    The one I know so far is 2, but according to Nick (from the service person), this is quite common (if I remember Nick's exact word).
    euro77 by Jimmy (toE)

  2. #26
    Member Array
    Join Date
    Jan 2004
    Location
    Melbourne
    Car:
    ED Civic & 380GT
    Quote Originally Posted by euro77 View Post
    The one I know so far is 2, but according to Nick (from the service person), this is quite common (if I remember Nick's exact word).
    It would be a lot of work for dealers to do this rectification on an ongoing basis. I know in the USA Acura extended the warranty on the audio unit to 7 years for this very reason. See enclosed.

    See how Acura write to all owners?!!! Another example of Honda Australia not communicating with buyers. I still have not received any communication regarding the headlight clips - in the US everyone got a letter.

    http://photos.imageevent.com/astrobo...sb/B04-021.pdf

  3. #27
    Member Array
    Join Date
    Aug 2006
    Location
    Sydney
    Car:
    06 Euro luxury manual
    Seems to be only 04s that have this problem.For you guys that have this year model buying the ext.warranty i think is a good idea.BTW.Does anyone know how much the control panel is to buy from Honda spares?

  4. #28
    Member Array
    Join Date
    Jan 2004
    Location
    Melbourne
    Car:
    ED Civic & 380GT
    Quote Originally Posted by tony1234 View Post
    Seems to be only 04s that have this problem.For you guys that have this year model buying the ext.warranty i think is a good idea.BTW.Does anyone know how much the control panel is to buy from Honda spares?
    Seen it posted about the 03 Honda Accord in the USA too (very similar dash to us) - TSB # 04027. To buy the console unit would cost a fortune through Honda - much better off going to a wrecker.

    I would say this occurs in a very tiny percentage of vehicles - much less than 1% (I only know of 2 cases in Australia although there are obviously more). To justify $900 extended warranty for a just in case depends on whether or not the owner likes to live dangerously . You only get the extended warranty for another 2 years anyway and if the car has made 3 years without problem.....

    The other thing is what is to say this will not happen in year 6 or after??? Forked out $900 and then you still have to fix it.
    Last edited by yfin; 13-06-2007 at 08:33 AM.

  5. #29
    Newcomer Array
    Join Date
    May 2007
    Location
    Melbourne
    Car:
    Euro
    Quote Originally Posted by tony1234 View Post
    Seems to be only 04s that have this problem.For you guys that have this year model buying the ext.warranty i think is a good idea.BTW.Does anyone know how much the control panel is to buy from Honda spares?
    mine's late 03
    nobody knows everything. They have to start somewhere. Thank you for showing me.

  6. #30
    Newcomer Array
    Join Date
    May 2007
    Location
    Melbourne
    Car:
    Euro
    hey guys,
    I just got off the phone with the dealer that's helping me out. The dealer is fine but just that honda australia's a bit unorganised.
    So, here's the latest word from him.
    The unit should be here in Melbourne by friday(let's see how true is that). It seems that there was some hesitation cause Honda Australia shuffed the responsibility of the defect to the manufacturer. The manufacturer and Honda Australia had a game ping pong shuffing the blame and the latter then decided it was NOT OF PRIORITY GIVEN THAT THE CAR WAS ON EXTENDED WARRANTY AND NOT YOUR STANDARD 3 YEAR WARRANTY.

    Hmmmm.... So, thinking about extending your warranty?

    Sigh
    nobody knows everything. They have to start somewhere. Thank you for showing me.

  7. #31
    Newcomer Array
    Join Date
    May 2007
    Location
    Melbourne
    Car:
    Euro
    Quote Originally Posted by tony1234 View Post
    Seems to be only 04s that have this problem.For you guys that have this year model buying the ext.warranty i think is a good idea.BTW.Does anyone know how much the control panel is to buy from Honda spares?
    try not to use the unit too much, just get an aftermarket deck and whack it in like the guys in the forums for EURO.
    Then the centre panel unit just functions as a display.. hopefully the probability of it stuffing up is not high...

    Then again, these defects should be low. Any honda is built good and to last. It is just a shame that honda's internal operations with their outsourced manufacturers is so poor here in aust.
    nobody knows everything. They have to start somewhere. Thank you for showing me.

  8. #32
    Member Array
    Join Date
    Jul 2006
    Location
    Perth
    Car:
    06 Euro Luxury
    Quote Originally Posted by aaronng View Post
    Which makes me wonder if I should fork out $895 for the extended warranty for my 04, just for this problem..
    Just because your standard warranty ran out, it does not completely absolve your dealer's (and Honda Australia's) obligation to you.

    There is something called 'implied warranty' that applies to all consumer products sold in Australia. Simply, it means that product suplied should be fit for its intended purpose for the usual expected life of the product. If it failed too early, the supplier/manufacturer is under obligation to have it repaired/replaced FOC even when the product is no longer under manufacturer's warranty.

    If anyone of you have issues such as this, look up your local Fair Trading/Consumer Affair Department for advice.
    Last edited by mastcell; 07-07-2007 at 03:47 PM. Reason: added 'FOC'

  9. #33
    Member Array
    Join Date
    Aug 2006
    Location
    Sydney
    Car:
    06 Euro luxury manual
    Quote Originally Posted by grand78 View Post
    mine's late 03
    You're right.I meant to include 03 as well.From 05 onwards it doesn't seem to be a problem any more though.

  10. #34
    my euro is an 04 model, and just 3 months after warranty expired the backlights around the radio CD system have died..
    i took the car into the service centre at berwick and they told me that i would need a new CD console system, so now i have to pay for a new CD player and console just to get the backlights working, seems silly to need to replace the whole thing just to get some backlights working

  11. #35
    I still love HONDA! Array
    Join Date
    Nov 2003
    Location
    Melbourne
    Car:
    Black8
    Sorry to hear that, but apparently that's what I've heard (you have to replace the whole system)

    Do you mind letting us know how much it costs you?
    euro77 by Jimmy (toE)

  12. #36
    Member Array
    Join Date
    Aug 2006
    Location
    Sydney
    Car:
    06 Euro luxury manual
    Quote Originally Posted by MasTaKilla View Post
    my euro is an 04 model, and just 3 months after warranty expired the backlights around the radio CD system have died..
    i took the car into the service centre at berwick and they told me that i would need a new CD console system, so now i have to pay for a new CD player and console just to get the backlights working, seems silly to need to replace the whole thing just to get some backlights working
    Go back to service and ask them to talk to HA and see if they'll replace it as a good will gesture being as it's just out of warranty.Be polite but persistent.they should do it.

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