Quality niggles with new Euro

[antony]

i have rattles too coming from the boot area, even driving at 20km/h! the rattle has been going on since the first week i picked up the car.

was going to get it investigated during the first month's service last saturday at hornsby honda but was told it would have to be on a weekday to do so.

mine is a january 2010 build lux navi.
My 4 previous cars were VWs,and never an issue.
If these rattles continue,guess what my next car will be ???

Mine is a April 16th built car.
i think i should have insisted on getting a golf gti, at least if there is a rattle the exhaust and engine notes would overpower it

My 4 previous cars were VW products,and all very good.
If these rattles continue,guess what my next brand of car will be ???
My Euro was built on the 16th of April 2010,MY11.
I have also owned a Ford and Holden,and we have had many Toyotas,BMWs,Mercedes,and Audis in the family...with VERY few issues.
The BMWs have probably been the worst,Toyotas and VWs the best.

[natnat]

Toyota Rav4 was the car i owned the longest, 9 yrs! The only issue was the rear left spring was squaking due to friction to its seating, but was fixed easily.

This Euro, even driving on smooth car park surface the rattle is still happening when i turn the car at low 10kmh speed. This is very annoying especially being a quiet car (i would imagine Honda put a lot of sound deadening materials inside those thick doors) the very noise it creates is coming from the boot.

I also notice a part of the leather on the front seat seems creased compared to the remaining of the trim. I am not sure if this is done purposely or it was a mediocre off cut that they decided to stitch to the seat anyway.

[praja6]

Toyota Rav4 was the car i owned the longest, 9 yrs! The only issue was the rear left spring was squaking due to friction to its seating, but was fixed easily.

This Euro, even driving on smooth car park surface the rattle is still happening when i turn the car at low 10kmh speed. This is very annoying especially being a quiet car (i would imagine Honda put a lot of sound deadening materials inside those thick doors) the very noise it creates is coming from the boot.

I also notice a part of the leather on the front seat seems creased compared to the remaining of the trim. I am not sure if this is done purposely or it was a mediocre off cut that they decided to stitch to the seat anyway.

Sorry to hear that rattle Nat. Mine is January 2010 built euro as well, but mine is base model bought from the same dealer as you bought it from.. Take it to rick damelian to fix the rattle, the downside is you may have to take a day off for this...Regarding the leather seat, i think good idea you take a photo of the seat part you mentioend got creased and put it here, then others got luxuary model may compare and tell its normal or not, then you can ask the dealer to change the leather wrap for the seat as well..

Good luck...

[ricsvtr]

My 4 previous cars were VW products,and all very good.
If these rattles continue,guess what my next brand of car will be ???
My Euro was built on the 16th of April 2010,MY11.
I have also owned a Ford and Holden,and we have had many Toyotas,BMWs,Mercedes,and Audis in the family...with VERY few issues.
The BMWs have probably been the worst,Toyotas and VWs the best.

wow what a coincidence! Maybe on the 16th April the factory workers came in to work hung over or something??

[antony]

Toyota Rav4 was the car i owned the longest, 9 yrs! The only issue was the rear left spring was squaking due to friction to its seating, but was fixed easily.

This Euro, even driving on smooth car park surface the rattle is still happening when i turn the car at low 10kmh speed. This is very annoying especially being a quiet car (i would imagine Honda put a lot of sound deadening materials inside those thick doors) the very noise it creates is coming from the boot.

I also notice a part of the leather on the front seat seems creased compared to the remaining of the trim. I am not sure if this is done purposely or it was a mediocre off cut that they decided to stitch to the seat anyway.

I would insist that Honda sees a picture of the seat,because my seat also had creases in it,and to cut a long story short,I eventually got a brand new seat.

[antony]

Well things are starting to roll...

Honda apparently never received my e mail,so I sent another...lets give them the benefit of the doubt...

My dealer heard the vibration today,said it sounds like a metallic sound...

Anyhow,the plan of action is that it is booked in from the 3rd of Novemver for a week,and the service technitian will use my car,and try figure out whats causing these rattles...

[natnat]

i found the culprit that is causing the rattle. it is like a squarish metal piece attached to underneath of the rear parcel, between the sub and left speaker and just behind the middle safety belt roller plastic enclosure. anyone know what this thing is for? looks heavy and there is no cable attached, looks almost like a weight. when i bang onto it gently i can hear the same rattles, sound like something is loose inside.

[JustRight]

i found the culprit that is causing the rattle. it is like a squarish metal piece attached to underneath of the rear parcel, between the sub and left speaker and just behind the middle safety belt roller plastic enclosure. anyone know what this thing is for? looks heavy and there is no cable attached, looks almost like a weight. when i bang onto it gently i can hear the same rattles, sound like something is loose inside.

Yep mate, I can help you there. That 'thing' is called the "Rear Parcel Shelf Dynamic Damper - With Premium Sound System".

The idea is that it is supposed to help offset and damp the vibration created by the sub-woofer. I also found that mine was a bit noisy, but its not actually loose, it will most likely be the spot welds around it giving off that annoying 'Crack' noise that they do.

What I did with mine was to carefully apply some load to the damper with a BIG screwdriver and distort the rear shelf panel. You will proably hear the cracking and creaking noises as you do it. After giving it a tweak, thump the underside of the parcel shelf with the heel of your hand and see if the 'noise' has diminished, or better still gone away.

If, on the other hand, the damper really is loose then the only way to deal with that is to remove the rear parcel shelf and tighten the retaining bolt. Removing the rear shelf is not that difficult if you want to have a go yourself, but you will need to spend approx $25 on two new retaining pins for the 'C' pillar trims which have to be removed. These pins are a one-use item. Better still, take it to your dealer and get them to do it

I managed to get mine quiet by tweaking the spot welds, but then ended up pulling out the rear parcel shelf and physically removing the joke of a factory sub-woofer and installing a Focal vented sub box in the boot. Along with my other big Focal speaker upgrade this gave the best result.

Anyway, good luck. Glad that you were able to identify the culprit.

Cheers.

PS: Just thought of something. Get someone to climb in the back seat and pull sharply on the third seat belt and 'lock' it. Then try hitting the damper and see if the noise has gone. If so, then the rattle could be the mechanism or mounting of the seat belt retractor, which is mounted just forward of the damper weight.

[antony]

My baby has been great this week.

The left front vibration is gone...

The technician apparently tightened the door stopper,whatever that is,and that seems to have cured that one...

I hope so,because it has transformed the car into how it is meant to be...super quiet and refined.

So really enjoyed it a lot...

[antony]

My enjoyment was short lived,as the vibration is well and truly back,especially when going over cats eyes with the front left tyre.

I had to call Honda Australia today.

It is going in next Wesnesday for a week.

Lets see what happens........................

[antony]

Took my car in today...sob...so that the technician can use it himself,and try to get to the bottom of all these issues.

They have given me a Black new Jazz to use for the week.

[schonda]

They have given me a Black new Jazz to use for the week.

How's the jazz? Does it rattle?

I've had a 08 civic and that rattled a bit here and there over bumps, the euro is more solid but it has its occassional tiny rattle over bumps too. I reckon every car does if you concentrate or are sensitive enough to try and hear it.