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Talking about relationships form the dealer..
ok, so the wonderful boys at BYP supplied me with kpro, no dramas there. Went and contacted a few honda dealerships, everyone was too busy yesterday - it was 3:30 so understandable. Contacted Tynan Motor Group. Had a "Phillip" on the line. I said, i have a Type S and I have installed a Type R ecu in my car and just simply need the new ecu rekeyed to my immobliser. the "phillip" on the line said u got kpro? im like yes, and he said he cna link them up and a quote price is $96. booked ina time first thing in the morning @ 7:30am. I got there at 7, as I'll rather wait for people instead of people waiting for me. I drive into the service center and this guy greets me, turns out to be the infamous Philip Donato. He was like, remember me? im like, yes i remember u (as he came to my house to borrow my type s catback for timmy's build)
He was like, we'll get this sorted for u in no time. fair enough, i thought i would be ok as this guy is renowned for kpro isntallations/engine building with k series.
47 minutes later, he comes to me and says there is a problem, his HDS (Honda Diagnostic Tool) cannot read my immobliser... i;'m thinking in my head, no shit.... hence why i bought my laptop with K Manager installed, along with instructions from Hondata, as well as my oem priamry o2 sensor and type s ECu for god knows what.
result was he expected me to pay the full amount of $96 even though they didnt do shit. his word was "absoutely".
so I had shit to do midmorning so i paid it and made sure I didnt lose the receipts.
What should I do guys?
How should I attempt to get my money back.
Right now, I want the full amount back, but their gonna spring that diagnosing labour time bullshit on me... and in that regard, fair enough, but to quote me $96 for the actual rekey, and I got charged full amount... I should have been charged way less than that for a diagnostic.. but in regards to that diagnostic.. I went to the service center where DR HONDA works, he is apparently the k series king..... When he was standing there when i drove in, wouldnt he autotmatically realise that my immobliser would already have had to be disabled for me to drive. From that, wouldnt a person be proactive and determine that k manager would be needed to reenable it to key up to the new immoabiliser. From this standpoint, this is the whoole reason why i am shitty at Phil. The only reason why I think Phil did this to me is I didnt buy the kpro from him.
The reason why is that he never even gave me a price, when in his very last email he said he will get abck to me ASAP for pricing, and the latest would be tomorrow morning - still no reply.
I am that pissed off at the moment I just dont want my car anymore. Who would waste another person's time and effort like that, let alone their money.
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