Being the dealer it is your job to talk to Honda Au about it. Then Honda can make the appropriate action. It could then make it known to everyone who ordered a Vibe/Vibe-S who expected that button to be there that unfortunately that is not the case. If Honda Au is nice enough, maybe they could throw in something (possibly close to the value of the missing item) - or they could also do nothing so I can then sharpen my pitch forks some more and buy more kerosene for my fire torch.
You being the dealer are not supposed to tell me to 'go take it up with Honda Au' - and this is where you have it all wrong. You are selling me the car. Your dealer website showroom has the item in the gallery. You are Honda's face to me as a customer. You are supposed to liaise between me and Honda Au in case a problem arises.
That is the reason why when I go to honda.com.au and want to buy a car, it asks me where I am at, and suggest the dealer nearest my choice. And it will not let me buy it directly from Honda Au even if I want to.
Is that at all so hard?
Originally Posted by UNLS1
what do u want the dealer to do about it. what would be the best fix to make you happy? They dealer didnt build the car or spec it up.
we must be wrong if we are both sounding like 'dealers'
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