Sorry to hear about your EP3.
Here's what I can contribute.
I haven't dealt with CEVA but I did sell my S14 and the buyer was also in Darwin. First impression of CEVA Melbourne Staff when I dropped the car off, Typical Hot Blond Secretary ignoring everyone while she talks to her girl friends, Waited 30min until someone noticed I was in the waiting room; I could of robbed the place and no one would of noticed!!
Anyway the owner received the S14 2 weeks late, the same drama as yours. But as for the window they should do their best to replace it asap to keep you as a customer for the future, rule #1 in business.
Also the air-con, on EGs' especially in the US it is bad connectors that get rusted/come lose.
Hope this nightmare turns into a dream come true.
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