Does you euro have drift to one side tendency?

[yfin]

Anyone want to talk about 'class action' yet??

Let me indulge this hypothetical for a moment... Assuming you can even get a class together - say 50 people - you will need to be prepared for legals of at least $100,000 as a group (so $2000 each )(my estimate) and the chance of recovering this even with a successful claim is questionable. There is also very little credible evidence of what is causing this (so far) - so you have just as much chance of losing which means more costs.

My suggestion is to put up with this until the tyres have done 20,000 clicks (which isn't long for most drivers) and then swap the tyres. Total cost $800-1000. Or if your tyres are relatively new you could trade them in or sell them on ebay and cut your losses.

I feel for you guys with this problem, but be realistic. Approaching this from a public relations stand point will be far more effective than litigation.

[tony1234]

Anyone want to talk about 'class action' yet??

This is ridiculous.there's obviously a problem here.I think all of you should take the matter to Fair Trading(in NSW)or relevant govt.body in your state.All of you should lodge complaints on the same day!

[yfin]

This is ridiculous.there's obviously a problem here.I think all of you should take the matter to Fair Trading(in NSW)or relevant govt.body in your state.All of you should lodge complaints on the same day!

Don't overwhelm the public service. They are struggling as it is.. lol

[tony1234]

Don't overwhelm the public service. They are struggling as it is.. lol

Mmmm.You've got a point there!!!

[yfin]

If this was me and I had no joy from the dealer and the national Honda customer service people, I would drive down to Honda HQ in Melbourne and sit in the reception until they let me speak to a senior exec about the problem. Make it a weekly visit if I had to.

It is somewhat similar to the motives of a psycho madman - but that would work to my advantage in getting results

Or you could try this--- this also can be effective but is further down the mad man path... Once you put stickers on your car - the gloves are off and Today Tonight take interest. lol



http://www.myaudittsucks.com/

[Omotesando]

Pardon me if I'm reading something wrong as I'm flat out with work even at midnight

But anyway, it still sounds like Bridgestone is blaming Honda and Honda is blaming Bridgestone after what LXRY has gone thru, back and forth with many suggestions, accusations, clarifications and his alignment with Trutrack .

Well Bridgestone has tested the RE040 tyres and said they're okay, as they're also okay on numerous other car models. (Although I heard the same model number of 'tyre' could have slight variations for different cars?)

The 17" tyre packages are only used from 2005 and also the 2006 Lux and Sports models right? It definitely happens on many 2005s too, not only 2006, just to clarify.

I would suggest what YFIN has said. Change the tyres when they're worn enough or sell it, then get different tyres altogether. Although I also envision that if the problem still persists, it will still be hard to sue or complain to Honda - because at that time, they'll be blaming the problem on Michelin or Continental or Kumho or whoever - just because you're no longer using the RE040s. Hmmm... its never ending.

Does anyone think - Bridgestone will be willing to help us, by 'exchanging' the tyres on one of our Euros with a different 17" tyre, say a G-III, for testing for say 1 month? Even if they're used? Or say we approach Kumho or Continental or Michelin (HONDA F1 used them afterall) and they might be interested in helping us solve the problem? Afterall if they can help, they'll get good rep from us and drive more sales.

Also don't forget, Bob Jane T-Mart can allow the customer to put on new tyres, then if they don't feel comfortable with them, get you another set until you're happy. I don't believe you can get a full cash refund apart from exchange, without restocking charges though.

Having said all that, luckily my problem isn't bad at all. Its barely noticeable. But I would say something needs to be done ASAP, some complains to a 3rd party (TV program, Consumer Concil) will be a good start.

[avid]

Let me indulge this hypothetical for a moment... Assuming you can even get a class together - say 50 people - you will need to be prepared for legals of at least $100,000 as a group (so $2000 each )(my estimate) and the chance of recovering this even with a successful claim is questionable. There is also very little credible evidence of what is causing this (so far) - so you have just as much chance of losing which means more costs.

My suggestion is to put up with this until the tyres have done 20,000 clicks (which isn't long for most drivers) and then swap the tyres. Total cost $800-1000. Or if your tyres are relatively new you could trade them in or sell them on ebay and cut your losses.

I feel for you guys with this problem, but be realistic. Approaching this from a public relations stand point will be far more effective than litigation.

Yeah,just "stirrin' the pot" I know Honda are reading this site.Just want to give 'em something to think about.

[tony1234]

Pardon me if I'm reading something wrong as I'm flat out with work even at midnight

But anyway, it still sounds like Bridgestone is blaming Honda and Honda is blaming Bridgestone after what LXRY has gone thru, back and forth with many suggestions, accusations, clarifications and his alignment with Trutrack .

Well Bridgestone has tested the RE040 tyres and said they're okay, as they're also okay on numerous other car models. (Although I heard the same model number of 'tyre' could have slight variations for different cars?)

The 17" tyre packages are only used from 2005 and also the 2006 Lux and Sports models right? It definitely happens on many 2005s too, not only 2006, just to clarify.

I would suggest what YFIN has said. Change the tyres when they're worn enough or sell it, then get different tyres altogether. Although I also envision that if the problem still persists, it will still be hard to sue or complain to Honda - because at that time, they'll be blaming the problem on Michelin or Continental or Kumho or whoever - just because you're no longer using the RE040s. Hmmm... its never ending.

Does anyone think - Bridgestone will be willing to help us, by 'exchanging' the tyres on one of our Euros with a different 17" tyre, say a G-III, for testing for say 1 month? Even if they're used? Or say we approach Kumho or Continental or Michelin (HONDA F1 used them afterall) and they might be interested in helping us solve the problem? Afterall if they can help, they'll get good rep from us and drive more sales.

Also don't forget, Bob Jane T-Mart can allow the customer to put on new tyres, then if they don't feel comfortable with them, get you another set until you're happy. I don't believe you can get a full cash refund apart from exchange, without restocking charges though.

Having said all that, luckily my problem isn't bad at all. Its barely noticeable. But I would say something needs to be done ASAP, some complains to a 3rd party (TV program, Consumer Concil) will be a good start.

Look at the facts.You buy a new car,speedo reading is 2-3-4000kms.or whatever.car drifts/pulls.Take car to dealer,they rotate tyres,problem goes away.1-2000kms its back same again then align,same again.This is crap.you(the customer) want it fixed.You don't want all this BS, eg:it's not the tyres,count for 6 secs.till it drifts into opp.lane,you're imagining it this is all sh*t.It's time to take the gloves off.No more buck passing.You guys want it FIXED.

[cgspot]

Honda Australia replied to my complaint about the car pulling to the right.
They have issued a service notice, which my local service centre got; it's a checklist of procedures to follow in the event a car is pulling, which they followed.

Yes, Service Manager confirmed ... it pulled to one side (all the way to the other lane) in less than 6 sec @ 100Kph.

They rotated the tyres ... problem rectified (for now) @ 3300Klm.

However, I pointed out that they had already rotated the tyres @ 1000Klm, for exactly the same problem (it's on record) and asked if they would need another rotation in another 2000Klm?

The Service Manager replied that if so, it would confirm in his mind that it is the tyres and not a problem with the car.

The veering to the right is re-surfacing for my car @ approx 4900Klms. It's getting to the stage where I'm getting so frustrated that I'll just have to take it in again ... When I get some time, soon, hopefully...

This time ... I'll be hitting them up for five new tyres.

Not happy
Perplexed
Confused
Frustrated

[Omotesando]

Look at the facts.You buy a new car,speedo reading is 2-3-4000kms.or whatever.car drifts/pulls.Take car to dealer,they rotate tyres,problem goes away.1-2000kms its back same again then align,same again.This is crap.you(the customer) want it fixed.You don't want all this BS, eg:it's not the tyres,count for 6 secs.till it drifts into opp.lane,you're imagining it this is all sh*t.It's time to take the gloves off.No more buck passing.You guys want it FIXED.

Yes agree with that completely.

To be honest I don't care whether it is the tyres or the car which is doing it, or BOTH. All I'm trying to work out is how to fix the damn problem just because honda isn't capable of fixing it.

Afterall, when you purchase a finished product, say a DELL/TOSHIBA/APPLE/IBM or even SONY VAIO laptop, if there is a problem with the parts such as the battery which is provided by 3rd parties - no matter what, the original manufacturer is still liable for the fix and recall. It is then their duty to recover those costs from the 'parts/tyres' manufacturer. And if it really is Honda's design fault, then the same applies, Honda is responsible. So ultimately Mr H. is the one we talk to.

Anyway, CGSPOT - sorry to hear about that. Unfortunately you guessed right that it needed to be swapped again after 2000ks (not even that from what you wrote). But contrary to what that manager said, I don't really think that puts the blame on the tyres at all, but quite the contrary - especially if they worked for a period before becoming troubling you again - sounds like some geometry is out instead. But anyway, I stand corrected if eitherway could be proven!

[cgspot]

Originally Posted by cgspot
Honda Australia replied to my complaint about the car pulling to the right.
They have issued a service notice, which my local service centre got; it's a checklist of procedures to follow in the event a car is pulling, which they followed.
Yes, Service Manager confirmed ... it pulled to one side (all the way to the other lane) in less than 6 sec @ 100Kph.
They rotated the tyres ... problem rectified (for now) @ 3300Klm.
However, I pointed out that they had already rotated the tyres @ 1000Klm, for exactly the same problem (it's on record) and asked if they would need another rotation in another 2000Klm?
The Service Manager replied that if so, it would confirm in his mind that it is the tyres and not a problem with the car.
The veering to the right is re-surfacing for my car @ approx 4900Klms. It's getting to the stage where I'm getting so frustrated that I'll just have to take it in again ... When I get some time, soon, hopefully...
This time ... I'll be hitting them up for five new tyres.

Well @ 5310 Klms I took the car in and asked for 5 new tyres ... NO GO!

However they did conduct Steps 9 and 10 of Service News SN003T06.
Step 9 Carry out 4 wheel alignment and check front cambers.
Result = Left 0.1 and Right 0.7
They loosened off all of the front subframe bolts and pryed the subframe (left or right) and pushed it as far forward as possible to attain as much castor as possible. Then making sure the steering wheel was straight they set the front and rear toe to maximum toe in.
Step 10 Test drive

Well ... I don't think it has fully rectified the issue.
I don't know if these adjustments will cause any other issues.
Will need some time to test it at speed.

If it is not ok, I'll be back .... step 16 in the process is to call the technical department to get authorization to replace bad tyres, so if I have to go through to step 16 I will.

[tony1234]

Well @ 5310 Klms I took the car in and asked for 5 new tyres ... NO GO!

However they did conduct Steps 9 and 10 of Service News SN003T06.
Step 9 Carry out 4 wheel alignment and check front cambers.
Result = Left 0.1 and Right 0.7
They loosened off all of the front subframe bolts and pryed the subframe (left or right) and pushed it as far forward as possible to attain as much castor as possible. Then making sure the steering wheel was straight they set the front and rear toe to maximum toe in.
Step 10 Test drive

Well ... I don't think it has fully rectified the issue.
I don't know if these adjustments will cause any other issues.
Will need some time to test it at speed.

If it is not ok, I'll be back .... step 16 in the process is to call the technical department to get authorization to replace bad tyres, so if I have to go through to step 16 I will.

Unbelievable.I can't print what i think.